The cost of poor reverse logistics: how to avoid waste and save money
Handling returned products can be costly for businesses, making cost savings a priority. Effective...
The future of reverse logistics: how technology is changing the way we think about returns
The growing return rate in the retail industry has made management returns and the reverse...
Understanding the costs in reverse logistics
Reverse logistics, or managing returned goods, is an essential aspect of supply chain management....
New video: nShift experts describe the “three Rs of delivery management”
In a new set of videos, three leading nShift experts urge retailers to prioritize reliability and...
Seamless returns: strengthening the customer experience with a digital returns process
As a consumer, have you ever experienced the frustration of returning a product and dealing with a...
How are customer demands shaping last mile ecommerce?
The final mile delivery service is becoming a key battleground for ecommerce businesses and...
Building trust and loyalty: a guide to streamlining returns and increasing revenue
Operating a clear, straightforward, and user-friendly returns process is no longer an optional...
Increasing sales and loyalty with a digital returns process
There was a time when online retailers were reluctant to make the returns process too...
Three ways to create an end-to-end delivery experience
From the moment they visit an online store to the time they receive their order, today’s consumers...
Top 5 tips for providing an excellent returns experience
Nothing is more frustrating than a delayed and difficult returns process, as when making the...
The benefits of digitized & automated returns management
Currently, the most common method for processing a return is to use the same process as when...
Customer experience - essential element of returns management
Online retailers, look here!
What type of consumer does your e-com store attract?
Nowadays there is a whole range of different "types" of consumers who value different things from a...
Get to know the 5 modules of nShift Returns
1 in 3 items purchased in webshops is returned. Each return costs around £20 to process. It’s too...