Leading webshop, Kids Brand Store, wanted to optimize their customers’ checkout experiences. Within just three weeks, nShift Checkout was up and running across all the company’s websites.
Fast and secure deliveries has always been one of the mottos of Kids Brand Store, the Nordic region’s largest webshop for well-known brands in children’s and young people’s fashion.
They wanted to improve their delivery experience even further by giving online customers in all Nordic countries, Germany and the Netherlands the opportunity to choose the most suitable delivery option for them.
Lack of choice limits sales
70%of online baskets are abandoned
1#reason for dropout is limited delivery options
After using but then abandoning a similar widget, Kids Grand Store chose to install nShift Checkout in all its country websites – a process that took just three weeks from initial launch decision to full implementation.
The company is now able to offer its customers new delivery options quickly and easily, and add, change and control texts and messages about delivery options available at the checkout.
Ellinor Andersson, Operations Director at Kids Brand Store, says: “It’s great to know we can use one simple and smooth checkout with a range of delivery options to offer our customers genuine delivery satisfaction – which is, as we know, exactly how our customers want it.”