Papyrus Supplies boosts quality & lowers costs by simplifying shipping

Papyrus Supplies ships hundreds of thousands of parcels annually, servicing a wide range of customers with very different delivery needs.

The team wanted a modern platform that could integrate cleanly with SAP, reduce errors, and support their long-term logistics structure without adding complexity or cost.

After a competitive, months-long tender evaluation, they selected nShift.

Challenge

Back in 2014, Papyrus Supplies began looking for a new delivery management system that could give them:

• Greater control over their large parcel volume
• Simplicity in day-to-day shipping operations
• Lower costs, without compromising quality
• Easy integration with their existing SAP environment
• Flexibility to onboard new carriers without disruption

As Logistics Director Petter Skooglund explains, the company needed a solution that matched both the scale and the structure of their logistics operation.

Solution

nShift stood out during the tender due to the balance of usability, flexibility, and straightforward SAP integration.

Once implemented, Papyrus Supplies gained:

• A more professional and structured way to manage shipments
• Simpler monitoring of shipment status
• The ability to become more flexible with carriers
• A system aligned with their internal processes and SAP workflow

Most importantly, the platform made day-to-day shipping operations easier to manage, reducing the risk of mistakes and overbilling.

Results

Papyrus Supplies reports meaningful improvements across quality, usability, and efficiency. 

The company now operates with:

• Better visibility of shipments

• Improved quality control

• Fewer billing issues

• More flexibility in onboarding carriers

• Higher overall usability across teams

All of this contributes to lower operational cost, without sacrificing performance.