Prime Cargo strengthens reliability and speed at scale

Prime Cargo ships goods for B2B and B2C customers across Europe and Asia. Their operation depends on accurate data, reliable carrier connectivity, and the ability to work across borders without disruption. Before implementing nShift, operators had to manually create labels and update shipment data, making the process slow and error prone during peak seasons. They needed a system that could scale with demand and offer the stability required for global logistics.

Challenge

Prime Cargo manages shipments with multiple carriers, each with its own label formats and data requirements. Their teams needed a solution that would:

• work smoothly across national borders
• cope with peak loads
• remove manual label creation
• consolidate information from many carriers
• deliver consistent uptime

Solution

Prime Cargo integrated nShift directly into their WMS. This allowed warehouse teams to pick, pack, label, and transmit shipment data automatically with no manual intervention. The end-to-end flow now works as follows:

1. The sender submits order data to Prime Cargo, including service selection.
2. Prime Cargo retrieves the data in their WMS and picks the shipment.
3. Once the freight label is printed, nShift automatically sends data back confirming the shipment is ready for pickup.
4. The carrier collects the parcels and scans the label to update track and trace.
5. Delivery scans update the status directly in the platform so customers always see the latest information.

Results

Since adopting nShift, Prime Cargo has seen faster processing, reduced manual errors, and stronger delivery reliability. Automated label creation and direct integration have removed one of the biggest sources of delay.

This has allowed Prime Cargo to:

• scale throughput without increasing headcount
• improve tracking accuracy
• maintain high reliability during seasonal peaks
• focus more time on value-adding logistics work rather than manual updates