Three in five customers prefer to buy from retailers offering a range of delivery options
Consumers have developed certain expectations from the ecommerce experience. Three in five shoppers will choose retailers that offer delivery requirements which meet their own requirements – convenience, speed, or a mixture of the two.
It’s important that retailers are able to meet such expectations at every stage of their growth. The issue, however, is that many – especially small and medium-sized retailers – often don’t have the necessary resources.
In this guide, “Shipping for growth”, nShift explores how retailers can continue to keep their customers satisfied as they grow.
This includes:
- Increasing efficiency and flexibility
- Offering a greater choice of delivery and returns options
- Arranging relationships with multiple carriers to enable international deliveries.
Enjoy the Read!
