Complimentary Gartner report: Competitive Analysis of Last-Mile Delivery Offerings Highlights Optimization Opportunities for Retailers

Gain insight into 50 leading fashion, apparel, and footwear retailers' last-mile fulfilment strategy. Logistics Managers can use this to renew their last-mile delivery offering and optimize where they identify their current shortcomings and ensure an excellent customer experience.

Learn more about:

  • How to optimize your standard delivery offering
  • Providing the delivery visibility consumers demand
    in the cart or at checkout
  • Incorporating benefits into your loyalty program
  • Using A-B testing on environmental or economic
    incentives for your fulfilment services
  • And much more!
Gartner Report

Fill out the form to download the report

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Why it Matters?

Ecommerce is constantly advancing, and it is becoming harder for retailers to stand out. The last-mile delivery offering is a golden opportunity for retailers to deliver an enriched customer experience that delights customers and keeps them coming back, time after time.

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How to React?

With valuable insights, you can review your last-mile delivery offering, identifying shortcomings and opportunities that will help you to optimize this stage of your delivery process.

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What you Need?

To gain in-depth knowledge of market trends to help you benchmark against other retailers to understand your last-mile delivery offering better, helping to turn this into your competitive edge.

"Logistics leaders in fashion, apparel and footwear can use this research to benchmark how their online fulfilment offering compares to their competition.

These insights can be used as input to the supply chain strategic roadmap and cross-functional decision making focused on enhancing the customer experience."

Competitive Analysis of Last-Mile Delivery Offerings Highlights Optimization Opportunities for Retailers

December 2021