Gartner® names nShift as a Vendor in Multicarrier Parcel Management

The new report by Gartner predicts parcel volumes to increase over 100% by 2026 and recommends multicarrier parcel management solutions for optimizing parcel shipments.

Gartner,  a company delivering actionable, objective insight to executives and their teams has released its Market Guide on Multicarrier Parcel Management Solutions and named nShift as a representative vendor.

The Market Guide contains recommendations, market trends, and is created to guide supply chain technology leaders looking to optimize their parcel transportation.

nShift is an end-to-end cloud platform that automates and optimizes the entire delivery management process – from e-commerce shop delivery options and carrier bookings to delivery tracking and post purchase experience, including returns management. From warehouse to doorstop, nShift gives online retailers complete control over their delivery management experience and provides in depth shipping data to improve performance.

nShift enables the delivery of close to one billion annual shipments to over 190 countries for its 90,000 customers and offers access to the world’s largest carrier library.

Key findings by Gartner

• Parcel and last-mile delivery, which accelerated during the COVID-19 crisis, remain the fastest-growing shipment segments.
• Issues around constrained delivery capacity and customer experience continue to grow in tandem with demand, despite recent inflationary pressures. These increases, spurred by multichannel retail and B2B e-commerce, are unlikely to reduce.
• Companies are faced with increased delivery costs, driven by fuel and labour cost inflation, and shippers often lack the tools to optimize their transportation spend effectively.
• Most TMS and WMS providers do not specialize in parcel capability. Rather, they partner with a multicarrier parcel management solution (MCPMS) to support their customers.

Gartner mentions, “As parcel deliveries and returns accelerate, focus on multicarrier parcel management solutions is growing as organizations aim to optimize parcel management processes while reducing costs, improving service and maximizing capacity.”

The 2022 Gartner Market Guide on Multicarrier Parcel Management Solutions is no longer available. However, we're pleased to instead offer the 2023 Gartner Europe Context: ‘Magic Quadrant™ for Transportation Management Systems (TMS)‘, where nShift is named too, here.

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Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner, Market Guide for Multicarrier Parcel Management Solutions, 28 September 2022, Simon Tunstall, et. Al.