Retailers urged to strengthen shipping processes as ecommerce sales set to exceed $900bn

The right delivery management lays the foundations for international expansion

European ecommerce sales are tipped to hit $902billion by 2027, representing huge revenue opportunities for vendors.[1] To take advantage of this chance for growth, a new guide is encouraging ecommerce and omnichannel retailers to ensure that they have the shipping infrastructure in place to deliver for customers, keep their promises and expand beyond borders.

“Shipping for growth” is the latest guide from nShift, the global leader in parcel delivery management and shipping software. As consumer expectations around the online shopping experience continue to grow, the guide notes that retailers must meet expectations around the delivery process at every stage of growth. This includes increasing efficiency and flexibility in order to offer a greater choice of delivery and returns options.

The guide shows how the right shipping process can:

1. Lay the foundations for growth – with flexibility and efficiency. Automating the label printing and carrier booking process significantly improves warehouse efficiency and reduces mistakes
2. Facilitate a range of delivery options to build loyalty – delivery management software that provides a large range of ready-made carrier connections makes it possible to give consumers the choice they desire
3. Provide a springboard into new markets – quickly and easily connecting their business to hundreds of international and regional carriers will allow retailers to give their customers the best shipping options for every parcel, regardless of where it’s being dispatched from or delivered to

Johan Hellman, Vice President Product & Carrier at nShift said: “The global growth of ecommerce represents huge opportunities for brands and retailers. But no growth can be sustained if the customer experience fails to deliver. It is often how the delivery process is managed that determines whether shoppers will buy from the retailer again and recommend it to friends.

“nShift’s carrier library contains ready-made connections to over 1000 carrier companies around the world. This makes it possible to offer a range of delivery options, ensure capacity during busy periods and seamlessly manage reverse logistics. We make it easier to manage shipping rules and calculate international freight costs.”

Download the guide: “Shipping for growth: how building the right delivery experience can facilitate scalable growth.”

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[1] https://www.statista.com/forecasts/715663/e-commerce-revenue-forecast-in-europe