Imerco is Denmark’s leading retailer of kitchenware and home accessories, with a nationwide store network and a fast-growing ecommerce business. Many of its products require careful handling, and demand spikes sharply during the holiday season, creating pressure on warehouse workflows and delivery accuracy. After investing in a next-generation AutoStore robotic warehouse, Imerco needed a delivery system that could match its operational sophistication and adapt instantly to extreme seasonal peaks.
To maintain its strong omnichannel performance, Imerco must ship large volumes of sensitive and high-value goods reliably to 165 stores as well as to end consumers. These goods vary in size, fragility and delivery requirements, making carrier choice, routing and documentation complex even during normal demand.
During peak season, orders can increase by as much as 240%. Scaling manually was difficult, and even with AutoStore in place, the delivery process needed to flex its capacity just as quickly. Imerco required a delivery management platform that could integrate with its warehouse automation, provide reliable carrier coverage and scale without compromising accuracy.
Imerco placed nShift Ship at the center of its delivery process, connecting its warehouse operations, store replenishment flow and last-mile deliveries into one coordinated system.
With access to nShift’s carrier network, the logistics team can quickly link the appropriate carrier and service level to each type of shipment. The platform integrates seamlessly with Imerco’s WMS and AutoStore, ensuring that goods picked by warehouse robots flow smoothly through packing, labeling and outbound dispatch.
During seasonal peaks, the warehouse adds 20 additional packing stations. nShift Ship scales accordingly, ensuring rapid and accurate label and document printing, even as volumes surge.
With nShift Ship integrated into its robotic warehouse environment, Imerco has strengthened both its peak-season agility and its everyday omnichannel performance.