Millesima has built its reputation on carefully sourced, fine and rare wines shipped to discerning customers worldwide. As the company set out to accelerate its European development and strengthen its carrier network in 2025, it needed a delivery platform that could match its ambitions.
Orders are often high in value and must arrive in premium condition, on time and with the right level of service. To successfully engage new customers in new markets, Millesima required:
Working with local nShift experts, Millesima first implemented nShift Ship to manage and optimize its shipping processes. Ship gives the team easy access to over 1,000 carriers in more than 190 countries, so they no longer have to identify and set up carriers one by one. This saves time and money while supporting Millesima’s European expansion plans.
Because the Ship rollout was successful, Millesima quickly extended the partnership to include nShift Track and:
This creates a delivery experience that feels consistent with the quality and value of Millesima’s wines, whether the order ships locally or cross-border.
Since late 2024, Millesima and nShift have been working together to:
Customers now receive real-time updates that match the premium positioning of the brand, and Millesima has a platform that can support its European growth strategy.
As the customer notes, the combination of carrier reach and customer-experience capabilities is central to that ambition.