Customer stories

OJ Electronics chooses the best freight option every time

Written by nShift | Nov 21, 2025 11:45:00 PM

OJ Electronics manufactures control systems for heating, ventilation, and air conditioning and ships them across global markets. As their business grew, so did the complexity of deciding which carrier or service to choose for each shipment. When they migrated to Microsoft Dynamics AX, they saw an opportunity to streamline freight handling and centralize all transport decisions.

To make this work, they needed a delivery management platform that would integrate directly with their ERP and apply routing rules consistently.

Challenge

Before implementing nShift, warehouse employees often had to guess which freight option would be cheapest or fastest. These manual decisions created a risk of errors, higher costs, and shipments that were not packed as efficiently as possible.

The company needed a system that could:

  • automatically apply logic for freight selection

  • eliminate manual rule memorization

  • integrate smoothly with Dynamics AX

  • improve packing decisions and reduce unnecessary shipments

As Warehouse Manager Brian Østergaard explains, this was essential to working smarter.

Solution

By defining shipping rules inside nShift and connecting the platform to Dynamics AX, OJ Electronics now books transport automatically according to cost, speed, and shipment characteristics.

Results

The company now books the optimal freight option every time and avoids the costly errors that come from inconsistent decision making. Automated rules have reduced waste, improved packing efficiency, and removed the burden of remembering complex freight logic.

OJ Electronics now enjoys:

  • fewer mistakes in booking
  • better and more cost-effective packing
  • consistent transport rules across the business
  • higher confidence that each shipment uses the correct option