OJ Electronics manufactures control systems for heating, ventilation, and air conditioning and ships them across global markets. As their business grew, so did the complexity of deciding which carrier or service to choose for each shipment. When they migrated to Microsoft Dynamics AX, they saw an opportunity to streamline freight handling and centralize all transport decisions.

To make this work, they needed a delivery management platform that would integrate directly with their ERP and apply routing rules consistently.

Challenge

Before implementing nShift, warehouse employees often had to guess which freight option would be cheapest or fastest. These manual decisions created a risk of errors, higher costs, and shipments that were not packed as efficiently as possible.

The company needed a system that could:

  • automatically apply logic for freight selection

  • eliminate manual rule memorization

  • integrate smoothly with Dynamics AX

  • improve packing decisions and reduce unnecessary shipments

As Warehouse Manager Brian Østergaard explains, this was essential to working smarter.

Previously we packed our shipments according to what we thought would be the cheapest freight option, which could result in splitting a shipment up into, say, 15 packages instead of gathering it on one pallet.

Brian Østergaard

Warehouse Manager, OJ Electronics

Solution

By defining shipping rules inside nShift and connecting the platform to Dynamics AX, OJ Electronics now books transport automatically according to cost, speed, and shipment characteristics.

By defining our shipping rules in nShift, we are now able to automatically pick the cheapest or fastest freight option for our shipments, based on certain criteria. 

We also pack our shipments in a more meaningful and safe way, as the system looks at how the shipment is packed in terms of weight and size and then decides the freight method.

Brian Østergaard

Warehouse Manager, OJ Electronics

Results

The company now books the optimal freight option every time and avoids the costly errors that come from inconsistent decision making. Automated rules have reduced waste, improved packing efficiency, and removed the burden of remembering complex freight logic.

OJ Electronics now enjoys:

  • fewer mistakes in booking
  • better and more cost-effective packing
  • consistent transport rules across the business
  • higher confidence that each shipment uses the correct option

We make fewer manual mistakes when booking transport, and our warehouse employees do not have to memorize shipping rules and figure out what freight option will be the best in every single situation.

Brian Østergaard

Warehouse Manager, OJ Electronics