Explore expert-led strategies for mastering Deliver, Checkout, Track, and Returns. Gain actionable insights and practical takeaways designed to refine operations and enhance customer satisfaction.
Join Prime Horizon Group (PHG) and nShift for a focused technical spotlight on their powerful integration between Blue Yonder WMS and nShift’s delivery management and experience platform.
From cart abandonment to returns friction to “where is my order?” anxiety, weak delivery experiences quietly destroy loyalty and drain your bottom line. These are the moments that matter — and too often, they’re left to chance.
Meant for professionals in e-commerce, retail, logistics, supply chain and more, this webinar series will give you the latest strategies defining delivery management excellence and driving sustainable growth.
Join our Quarterly Partner Briefing to discover how nShift and our partners are creating smarter, more seamless delivery experiences from checkout to doorstep and beyond.
In 2025, logistics will drive ecommerce growth. With 73% of consumers seeking a unified, seamless shopping experience,
In this webinar, we dive into what challenges warehouses, manufacturers and logistics providers are currently facing and explore four ways in which they can stay one step ahead of constant market change and rising consumer expectations.
Returns have become a costly challenge for retailers, with Gartner identifying them as a "billion-dollar problem."
Accelerate customer loyalty and sales with a frictionless multi-carrier delivery experience
Discover how data can revolutionize your delivery process and boost customer satisfaction. Many retailers struggle to harness the full potential of delivery and post-purchase data
In today’s competitive retail landscape, optimizing sales during peak shopping seasons is crucial for business success. In this webinar, we delve into key insights from summer sales and
There is more to recommerce than selling pre-loved, second-hand goods. Levis, Lululemon and Patagonia are just a few of a fast accelerating number or retailers who are now starting to see the financial value in re-monetising goods that they have already made a profit on.
Discover the future of e-commerce with the brand-new nShift Checkout! Join us for an exclusive webinar where we'll unveil the powerful new features and enhancements designed to revolutionize your checkout experience.
Gain insights into evolving customer expectations and the impact on retail delivery.
Gain a competitive edge and set your ecommerce business up for success this Black Friday. Prepping starts now!
Learn and understand the importance of address validation and why deliveries are destined to fail even before the buy button is clicked, if the address data is inaccurate.
In this webinar, Amy Goodberry, from nShift, guides you through the 5 common golden quarter errors retailers make and the 6 must-do's to building the best delivery experience for peak and beyond.
Discover how nShift Returns revolutionizes the returns process, driving customer satisfaction and loyalty.
In this webinar, we talk to Allcolibri Co-founder, Thomas Devilder about how incorporating good deeds in the Post Purchase experience affects the customer experience and ultimately customer loyalty.
Welcome to our webinar series dedicated to environmental sustainability! Learn why measuring emissions is crucial for a greener future. Discover the cutting-edge nShift Emissions Tracker and its current capabilities.
In this webinar, we talk about how branded and memorable experiences for consumers deployed at the right moment in the buying journey can create considerable up sell for the retailer.
This webinar is a unique opportunity to gain a competitive edge in the rapidly changing e-commerce and delivery sector. Mats and Axel will provide actionable insights and strategies to help you adapt and thrive in 2024 and beyond. Whether you're an e-commerce professional, a business owner, or just curious about the industry's future, this event is not to be missed.
In this new webinar series, we talk to nShift partners enabling retailers to provide an excellent Post Purchase experience, explore consumer demands and how these are met through the newest technology.
In this webinar, Sean Sherwin-Smith explores changing customer behaviors and guides you through the 5 key strategies below to help reduce emissions in the last leg of the online shopping cycle.
In this webinar, Ash Luker guides us through the 3 strategies ecommerce companies can follow to overcome these shipping and logistics challenges.
This webinar is a must-see for online retailers aiming to maximize their sales and enhance customer satisfaction during this critical period.
nShift Post Purchase CX expert Sean Sherwin-Smith guides us through the capabilities and benefits of the newest solution from nShift – nShift Track. Get ready to boost your customer loyalty!
Navigating the Challenges around Processing Times for Returns and Improving Efficiency
In this thought leadership webinar, nShift Post Purchase CX expert Sean Sherwin-Smith peers over the bleeding edge to navigate some of the challenges retailers will face in delivering on their promise in this brave new virtual world
Top 10 motivators that make people buy
In this webinar Mats&Axel look at how consumer behaviour will change in 2023.
Get insights on your returns management
Increase customer loyalty and accelerate sales growth.
Win over customers and become more sustainable by going greener in last mile deliveries and returns this Black Friday!
How will Black Friday look like and what are the trends for this year? This year’s Black Friday is expected to be a challenge in the current socio-economic climate. How can retailers turn this into an opportunity?
5 ways to increase customer retention fast with post-purchase experience. Loyalty is built during checkout and beyond. With data pointing out that consumers are more empowered and demanding far more from their online shopping experience, retailers need to offer personalized info during post purchase.
Learn how building the right delivery experience can help you scale. It’s important that retailers are able to meet customers' expectations at every stage of their growth. The issue, however, is that many – especially small and medium-sized retailers – often don’t have the necessary resources. Carl Nilsson and Erik Meyer discuss how to scale your e-commerce business
What might e-commerce look like in 2022, and what will be the key issues to look out for?
nShift your checkout into high gear - the best 'tips & tricks' from Mats&Axel. How many carriers should I have in my checkout? Which ones? And why? In which order? And what are you going to charge? Do I have to have the latest last-mile service or is standard shipping 3-5 days enough?
Stay on top of constant market changes and customer demands with a resilient and sustainable supply chain. The COVID-19 pandemic forced companies to...
Accelerate sale conversion rates and gain loyal customers with a frictionless delivery experience based on high-quality carrier connectivity. The cornerstone of every great delivery experience is the carrier. However, integrating with a carrier, maintaining the connectivity, and staying convenient and innovative in delivery options can become a real headache...
The 2020s have caused incredible disruption from a business perspective, with the knock-on effects of Brexit, the pandemic, supply chain and cost of living crises and accelerating environmental impacts. So as the first quarter of the year is over, let's look at how e-commerce has performed so far!
As e-commerce continues to grow rapidly, the most unliked part of the online shopping process is becoming an even bigger problem. Yes, we are talking about returns. On average, 1 in 3 items purchased online are returned and retailers say that up to 50% of customer service time is allocated to returns management.
Now is the time for retailers to jump on the green train, as consumers demand sustainability. Green Retail World founder and editor, Ben Sillitoe, is covering the key issues retailers should be thinking about as they tackle the environmental agenda in 2022, as neglecting this is no longer an option.
Get delivery right with your Scandinavian customers. This webinar is a must-see for all retailers who are already doing business in Scandinavia or looking to expand their business to this region to get to know your customers and stay on top of consumer demands and market trends.
No one likes an abandoned cart. But often putting in the effort and research to see the reason behind it it’s not top priority. We have seen customer experience overtaking price and product as a key brand differentiator. Let’s see how you can use this as a golden opportunity to shine and stand out.
30% of consumers choose brands that showcase environmentally-friendly practices or values. In this webinar, sustainability expert and Green Retail World Founder, Ben Sillitoe, presents best practice in retail on how to utilize tech to implement sustainable strategies and practices into your business...
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