Webinars
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On demand webinars
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Solving the Billion-Dollar Returns Problem: Strategies for Retailers
Returns have become a costly challenge for retailers, with Gartner identifying them as a "billion-dollar problem."
Building Customer Loyalty with Multi-Carrier Delivery Solutions
Accelerate customer loyalty and sales with a frictionless multi-carrier delivery experience
Unlocking the Power of Data-Driven Delivery: Elevate Your Retail Experience
Discover how data can revolutionize your delivery process and boost customer satisfaction. Many retailers struggle to harness the full potential of delivery and post-purchase data
Maximize Peak Sales: Delivery & Returns Strategy
In today’s competitive retail landscape, optimizing sales during peak shopping seasons is crucial for business success. In this webinar, we delve into key insights from summer sales and
Recommerce: How pre-loved is coming of age
There is more to recommerce than selling pre-loved, second-hand goods. Levis, Lululemon and Patagonia are just a few of a fast accelerating number or retailers who are now starting to see the financial value in re-monetising goods that they have already made a profit on.
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Transform Your E-Commerce with the New nShift Checkout
Discover the future of e-commerce with the brand-new nShift Checkout! Join us for an exclusive webinar where we'll unveil the powerful new features and enhancements designed to revolutionize your checkout experience.
Elevating Delivery: Strategies for Seamless Customer Experiences
Gain insights into evolving customer expectations and the impact on retail delivery.
Are you ready to get started?
Mastering Black Friday 2024: Key trends and tactics
Gain a competitive edge and set your ecommerce business up for success this Black Friday. Prepping starts now!
Post Purchase Technology: Address validation by Loqate
Learn and understand the importance of address validation and why deliveries are destined to fail even before the buy button is clicked, if the address data is inaccurate.
Prepping for peak: How to build the best delivery experience
In this webinar, Amy Goodberry, from nShift, guides you through the 5 common golden quarter errors retailers make and the 6 must-do's to building the best delivery experience for peak and beyond.
Efficient Returns, Enhanced Loyalty
Discover how nShift Returns revolutionizes the returns process, driving customer satisfaction and loyalty.
Post Purchase Technology: Positive Impact Delivery by Allcolibri
In this webinar, we talk to Allcolibri Co-founder, Thomas Devilder about how incorporating good deeds in the Post Purchase experience affects the customer experience and ultimately customer loyalty.
Navigating a Sustainable Future: Unveiling nShift Emissions Tracker
Welcome to our webinar series dedicated to environmental sustainability! Learn why measuring emissions is crucial for a greener future. Discover the cutting-edge nShift Emissions Tracker and its current capabilities.
Branded Gamification by Flarie
In this webinar, we talk about how branded and memorable experiences for consumers deployed at the right moment in the buying journey can create considerable up sell for the retailer.
Explore what’s in store for e-commerce in 2024
This webinar is a unique opportunity to gain a competitive edge in the rapidly changing e-commerce and delivery sector. Mats and Axel will provide actionable insights and strategies to help you adapt and thrive in 2024 and beyond. Whether you're an e-commerce professional, a business owner, or just curious about the industry's future, this event is not to be missed.
Automated Talk Backs by HelloDone
In this new webinar series, we talk to nShift partners enabling retailers to provide an excellent Post Purchase experience, explore consumer demands and how these are met through the newest technology.
5 tips: How retailers can go from Black Friday to Green Friday
In this webinar, Sean Sherwin-Smith explores changing customer behaviors and guides you through the 5 key strategies below to help reduce emissions in the last leg of the online shopping cycle.
How to overcome the 3 most common shipping challenges to global ecommerce expansion
In this webinar, Ash Luker guides us through the 3 strategies ecommerce companies can follow to overcome these shipping and logistics challenges.
Getting ready for Black Friday 2023
This webinar is a must-see for online retailers aiming to maximize their sales and enhance customer satisfaction during this critical period.
Future-proofing your supply chain in a world of constant change
In this webinar, we dive into what challenges warehouses, manufacturers and logistics providers are currently facing and explore four ways in which they can stay one step ahead of constant market change and rising consumer expectations.
How to offer the best tracking experience and boost customer loyalty
nShift Post Purchase CX expert Sean Sherwin-Smith guides us through the capabilities and benefits of the newest solution from nShift – nShift Track. Get ready to boost your customer loyalty!
Managing Returns in a Post-Pandemic World: Strategies for Handling Increased Return Volumes
Navigating the Challenges around Processing Times for Returns and Improving Efficiency
The Future of Post Purchase Experience in the Metaverse
In this thought leadership webinar, nShift Post Purchase CX expert Sean Sherwin-Smith peers over the bleeding edge to navigate some of the challenges retailers will face in delivering on their promise in this brave new virtual world
Maximize online conversions
Top 10 motivators that make people buy
What’s in store for online retailers in 2023?
In this webinar Mats&Axel look at how consumer behaviour will change in 2023.
How to reduce returns after Black Friday
Get insights on your returns management
The real power of Post Purchase Experience
Increase customer loyalty and accelerate sales growth.
Black Friday: How retailers can offer greener delivery and returns
Win over customers and become more sustainable by going greener in last mile deliveries and returns this Black Friday!
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Black Friday 2022 preview
How will Black Friday look like and what are the trends for this year? This year’s Black Friday is expected to be a challenge in the current socio-economic climate. How can retailers turn this into an opportunity?
Post-purchase experience
5 ways to increase customer retention fast with post-purchase experience. Loyalty is built during checkout and beyond. With data pointing out that consumers are more empowered and demanding far more from their online shopping experience, retailers need to offer personalized info during post purchase.
Shipping for growth
Learn how building the right delivery experience can help you scale. It’s important that retailers are able to meet customers' expectations at every stage of their growth. The issue, however, is that many – especially small and medium-sized retailers – often don’t have the necessary resources. Carl Nilsson and Erik Meyer discuss how to scale your e-commerce business
E-commerce 2022: What to expect
What might e-commerce look like in 2022, and what will be the key issues to look out for?
How do you maximize your conversion?
nShift your checkout into high gear - the best 'tips & tricks' from Mats&Axel. How many carriers should I have in my checkout? Which ones? And why? In which order? And what are you going to charge? Do I have to have the latest last-mile service or is standard shipping 3-5 days enough?
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Creating the supply chain of the future: Agile, sustainable and scalable
Stay on top of constant market changes and customer demands with a resilient and sustainable supply chain. The COVID-19 pandemic forced companies to...
Delivery with seamless carrier connectivity
Accelerate sale conversion rates and gain loyal customers with a frictionless delivery experience based on high-quality carrier connectivity. The cornerstone of every great delivery experience is the carrier. However, integrating with a carrier, maintaining the connectivity, and staying convenient and innovative in delivery options can become a real headache...
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E-commerce performance so far
The 2020s have caused incredible disruption from a business perspective, with the knock-on effects of Brexit, the pandemic, supply chain and cost of living crises and accelerating environmental impacts. So as the first quarter of the year is over, let's look at how e-commerce has performed so far!
E-commerce returns guide
As e-commerce continues to grow rapidly, the most unliked part of the online shopping process is becoming an even bigger problem. Yes, we are talking about returns. On average, 1 in 3 items purchased online are returned and retailers say that up to 50% of customer service time is allocated to returns management.
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5 Tips for retailers to go greener in 2022
Now is the time for retailers to jump on the green train, as consumers demand sustainability. Green Retail World founder and editor, Ben Sillitoe, is covering the key issues retailers should be thinking about as they tackle the environmental agenda in 2022, as neglecting this is no longer an option.
10 Tips on how to succeed with delivery
Get delivery right with your Scandinavian customers. This webinar is a must-see for all retailers who are already doing business in Scandinavia or looking to expand their business to this region to get to know your customers and stay on top of consumer demands and market trends.
Maximize conversions with nShift Checkout
No one likes an abandoned cart. But often putting in the effort and research to see the reason behind it it’s not top priority. We have seen customer experience overtaking price and product as a key brand differentiator. Let’s see how you can use this as a golden opportunity to shine and stand out.
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Sustainability sells: How to win over customers
30% of consumers choose brands that showcase environmentally-friendly practices or values. In this webinar, sustainability expert and Green Retail World Founder, Ben Sillitoe, presents best practice in retail on how to utilize tech to implement sustainable strategies and practices into your business...
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