Why nShift?

Grow beyond limits.
Go beyond the competition.

Turn delivery into a competitive advantage with nShift’s end-to-end delivery & experience management (DMXM) platform. Discover how better customer journeys build loyalty and increase revenue.

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The nShift advantage

An essential combination of delivery management and post-purchase experience, nShift sets the standard with the only end-to-end delivery & experience management (DMXM) platform. Overcome geographical complexity and scale with sustainability in mind.

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Streamlined process for strategic growth

With more than 1000 global carrier connections, nShift helps businesses overcome geographical growth constraints and enables excellent experience management.

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Exceptional end-to-end delivery experience

Provide customers with the information they want. Reduce support calls by up to 60%, build customer loyalty and increase repeat purchases.

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Data-driven insight for data-tight integrated ecommerce

Utilize data from carriers, delivery logistics, and returns to optimize processes and meet customer needs. Excellent delivery experience is based on unified data from the world’s largest carrier network.

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Innovation for a competitive advantage

nShift invests more than anyone else in transforming delivery experience into a competitive advantage.

Break out of the box

Enabling multi-carrier delivery & experience management - from Checkout through to Returns

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Connect end-to-end customer journeys

nShift delivery & experience management (DMXM) facilitates exceptional customer journeys. Discover the exceptional experience we enable with our Checkout, Track and Returns solutions in our interactive demo.

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Optimized checkout that increases revenue

Give customers the delivery choices they want, with the largest carrier network and enhanced checkout.

Superior tracking experience

nShift Track enables delivery status notifications with the retailer’s branding, so businesses can provide excellent customer service while building loyalty.

Minimize revenue losses from returns

Convert 30% of returns to exchanges and ensure repeat business with a seamless reverse logistics process.

Track and optimize carbon footprint

Facilitate easy and immediate compliance with CO2 emissions reporting regulation and use data for lowering your carbon footprint.

Choice in checkout that drives conversions

Give customers the choices they want in delivery methods, with the largest carrier library and optimized checkout.

Superior tracking for the info customers want

Utilize branded tracking to provide excellent customer service while building loyalty with customers.

Transform returns to exchanges

Convert returns to exchanges and ensure repeat business with a seamless reverse logistics process. 

The world’s largest carrier network

With 1000+ carrier integrations, nShift connects to more carriers than anyone else. Excellence in experience management is based on unified data from the world’s largest carrier network. nShift enables greater flexibility, more resilience, and a better customer experience. Provide customers with the delivery options and experience they want with nShift.

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Brands around the world choose nShift to deliver real business impact

Customer stories

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