Black Friday continues to represent huge opportunities for ecommerce growth. But retailers that just see this day of discounts as a chance to boost revenue at the end of the year are missing the...
Gartner® names nShift as a Representative Vendor in 2024 Market Guide for Multicarrier Parcel Management. The new report by Gartner predicts by 2028, global parcel delivery volumes will increase by...
How delivery and experience management (DMXM) unlocks business-changing insights for online retailers
How retailers can perfect their peak-season offer by applying enterprise-delivery lessons from June discounts
nShift can help you embrace the opportunities the delivery experience can bring and unlock a world of potential in the process.
The 2024 report will look at how returns are, more than ever, inevitable but manageable. It will harness ConsumerX research to see how charging for returns has impacted customer loyalty. Advancing...
Multi-carrier shipping software can help online retailers increase cart-conversions and transform their delivery & experience management (DMXM).
How can retailers make sure they’re the ones capturing attention, maximising growth and winning online? The key is in understanding consumer wants, needs and expectations and meeting them head on.
Deliveries are crucial to the ecommerce customer experience. What happens after the customer clicks “buy” determines if they will buy again or go elsewhere.
The Consumer Home Delivery research provides the opinions of UK customers on all things post-purchase. By reading this report, retailers can be better equipped to meet the ever-demanding needs of...
A “one-stop shop” for delivery management, and a personalized delivery experience, can help drive retail growth.
Retailers and warehouses need to make big infrastructure decisions in “the groundwork quarter” – the first three months of the year.
A guide to the major e-com trends and sales events of the year
During May 2023, a selection of 370 retail websites were surveyed against 25 delivery-related criteria. A proportion of these criteria included reviewing how delivery-related information appeared in...
Four steps toward sustainable shipping this November and beyond
How a seamless last mile delivery experience enables scalable growth
How the delivery experience can improve customer satisfaction
Building your own delivery management software risks slowing warehouses down, restricting agility and stores up costs and problems for the future
New nShift guide explores the 5 common mistakes online retailers should avoid on this day to ensure Black-Friday success and customer experience excellence.
The importance of operating a clear, straightforward and user-friendly returns process
Preparing for January returns and building a better customer experience
How orders are delivered is an essential part of the shopping experience.
Creating the best possible delivery management experience for one of the busiest days of the year and beyond
Five ways that online retailers and web shops can get ready for one of the biggest shopping days of the year
Strengthening the customer experience with a digital returns process
How building the right delivery experience can facilitate scalable growth. Three in five customers prefer to buy from retailers offering a range of delivery options.
Discover how creating an end-to-end e-commerce experience can build a better relationship with customers and gain more knowledge about them.
Identifying and defining a company’s requirements are vital to a successful tender process.
Four ways for online retailers to encourage repeat purchase and drive sales through an excellent delivery and returns experience.
Six ways retailers can take control of their deliveries & returns and strengthen relationships with customers.
30% of consumers choose brands that showcase environmentally-friendly practices or values. This year, the true industry leaders in retail will be those who combine tech prowess with a significant...
Book a demo with one of our sales team today
Ask us anything you like about our products
Ask us anything you like about our products
Get the latest news and updates
