2025 retail & logistics trends: half-year check-in
Halfway through 2025 — are you ahead or falling behind? 6 months of trends. Dozens of insights. One smart next move.
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Featured
2025 retail & logistics trends: half-year check-in
A reality check for European retail & logistics
Discover how the biggest retail and logistics trends of 2025 are unfolding - and what’s next.
- What's working
Benchmark your progress against industry realities - What's stalling?
See how leading retailers are adapting in real time - What leaders should prioritize to stay ahead in H2
From cost-saving logistics innovations to social commerce goldmines, learn where to double down for H2 2025
Download the full PDF report.
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ecommerce
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Growth under pressure: Winning in e-commerce when every sale counts
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Delivery management
Delivering Excellence: How Leading Brands Are Winning in Delivery Management
The best retailers don’t just ship orders: they build seamless delivery experiences that make customers spend more and come back. What do they know that you don't?
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Delivery Management
Why the customer experience is more powerful than advertising: Learn how to turn deliveries into a business-building experience
nShift can help you embrace the opportunities the delivery experience can bring and unlock a world of potential in the process.
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Ecommerce
The next “retail revolution”
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Retail
Returns
DeliveryX Returns Report 2024 [Co-sponsored]
The 2024 report will look at how returns are, more than ever, inevitable but manageable. It will harness ConsumerX research to see how charging for returns has impacted customer loyalty. Advancing...
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Delivery Management
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Delivery Management
Five delivery experience lessons from summer sales
How retailers can perfect their peak-season offer by applying enterprise-delivery lessons from June discounts
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Delivery Management
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Creating customer choice and unlocking efficiencies: the power of multi-carrier delivery management
Multi-carrier shipping software can help online retailers increase cart-conversions and transform their delivery & experience management (DMXM).
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retail
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Shopper unlocked: Inside the minds of 1,000 consumers [Co-sponsored]
How can retailers make sure they’re the ones capturing attention, maximising growth and winning online? The key is in understanding consumer wants, needs and expectations and meeting them head on.
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Delivery Management
Ecommerce
How mid-size retailers can drive ecommerce success with deliveries
Deliveries are crucial to the ecommerce customer experience. What happens after the customer clicks “buy” determines if they will buy again or go elsewhere.
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Retail
Delivery Management
Consumer Home Delivery Report 2023/4 [Co-sponsored]
The Consumer Home Delivery research provides the opinions of UK customers on all things post-purchase. By reading this report, retailers can be better equipped to meet the ever-demanding needs of...
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Delivery Management
Ecommerce
Building a delivery-management foundation fit for the future
A “one-stop shop” for delivery management, and a personalized delivery experience, can help drive retail growth.
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Ecommerce
Delivery Management
Going for gold: why peak-season preparation must focus on the delivery experience
Retailers and warehouses need to make big infrastructure decisions in “the groundwork quarter” – the first three months of the year.
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E-Commerce
Trends
Delivering for shoppers in 2024
A guide to the major e-com trends and sales events of the year
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Delivery Management
Retail
IMRG Delivery Service Index [Co-sponsored]
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E-Commerce
Last mile delivery
Shipping for Growth 2023
How a seamless last mile delivery experience enables scalable growth
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E-Commerce
Delivery Management
Online delivery management software: buy, don’t build
Building your own delivery management software risks slowing warehouses down, restricting agility and stores up costs and problems for the future
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Black Friday
E-commerce
Delivering Black-Friday success: Five common mistakes and seven principles of success
New nShift guide explores the 5 common mistakes online retailers should avoid on this day to ensure Black-Friday success and customer experience excellence.
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Returns
E-commerce
From returns to retention: building trust while increasing revenues and loyalty
The importance of operating a clear, straightforward and user-friendly returns process
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