WHITEPAPER DELIVERY MANAGEMENT
Creating a data-driven delivery experience
How delivery and experience management (DMXM) unlocks business-changing insights for online retailers
As 84% of execs struggle with data silos, a new nShift guide highlights how ecommerce companies can uncover and capitalize on the untapped goldmine of data in the delivery process
The vast majority of retailers (84%) are missing crucial commercial opportunities as a result of disparate data.
Too much information and the inability of processes to keep up is creating data silos where information is sitting across different systems and in multiple areas of the business.
This is creating a black hole for retailers. However, this need not be the case. Our latest report examines ways in which retailers can better capture and use the data generated during the delivery and post-purchase experience.
In the guide, “Creating a data-driven delivery experience”, we examine:
- The wealth of untapped data at a retailers’ fingertips
- Ways in which retailers can better capture and use the data generated during the delivery and post-purchase experience
- The systems required to connected the disconnected elements of the data chain
- The impact of bringing deliveries and experience management together
Fill in the form to access your free copy of the guide, “Creating a data-driven delivery experience: how delivery and experience management (DMXM) unlocks business-changing insights for online retailers”
Enjoy the read!