Post purchase experience and returns
Build loyalty and grow sales with post-purchase experience and returns
Increase loyalty, build trust and encourage repeat purchase with our post-purchase experience platform
Create an end-to-end post purchase experience that builds customer loyalty
Our Misfits demo site gives you an insight into some of the features that enhance the customer experience with live versions of our Checkout, Track and Returns solutions.
Customer experience
60% of inbound customer service calls are related to the question “where is my order”. Better tracking makes them unnecessary
Returns
A seamless returns offer is both a competitive advantage and the most efficient way to get returned stock back on the products available for sale again
Increase revenue
30% of returns become exchanges. 12% of abandoned shopping carts are because the returns policy was not satisfactory
Our CEO, Lars Dige Pedersen, gives an overview of
who we are and how we support our customers
Dynamic checkout options
Enable a superior customer experience and establish a competitive advantage
Automated printing & delivery
Instantly print labels and documents, and automatically select the right carrier for each delivery
Multiple carriers
Gain access to the world’s largest carrier library featuring 1,000 delivery companies around the world
Tracking & alerts
Build loyalty and trust with customers by communicating throughout the delivery journey
Easy returns
Create a smooth and fast returns process and encourage greater loyalty
Exchanges
Convert returns to exchanges in a straightforward customer-centric flow
Clients
Successful brands manage deliveries with nShift
Start creating the best customer experience
Book a demo with one of our sales team today
Ask us anything you like about our products
