Post-purchase experience and returns

Build loyalty and grow sales with our post‑purchase experience platform

Increase loyalty, build trust and encourage repeat purchases with our post-purchase experience platform

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post purchase

The customer experience doesn’t end at the checkout.
That’s where the customer relationship begins



Increase conversions by offering a real range of delivery options with our market-leading checkout optimization solution. Easy to self administer

Discover Checkout


60% of inbound customer service calls are related to the question “where is my order”. Better tracking makes them unnecessary

Discover Track


A seamless returns offer is both a competitive advantage and the most efficient way to get returned stock back on the products available for sale again

Discover Returns

Calculate your ROI from nShift Checkout, Track and Returns

By analyzing the essential metrics of your online sales channel, we can provide you with information about the functionalities that enhance customer satisfaction and generate a healthy return on investment with nShift Post-purchase.

Calculate your Checkout ROI

Calculate your Track ROI

Calculate your Returns ROI

post purchase returns 1
  • Perfect the customer experience 
    We enable our customers to deliver memorable and frictionless customer experience from the buy button and beyond
  • Build trust and loyalty
    Regular communication during the delivery cycle, and a seamless returns process builds trust, loyalty, and revenue
  • Encourage repeat purchase 
    We help customers to optimize returns, reduce costs, and create remarketing opportunities

Our CEO, Lars Dige Pedersen, gives an overview of
who we are and how we support our customers

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End-to-end delivery experience

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Create a first-class customer experience from checkout to returns

Dynamic checkout options

Enable a superior customer experience and establish a competitive advantage

Automated printing & delivery

Instantly print labels and documents, and automatically select the right carrier for each delivery

Multiple carriers

Gain access to the world’s largest carrier library featuring 1,000 delivery companies around the world

Tracking & alerts

Build loyalty and trust with customers by communicating throughout the delivery journey

Easy returns

Create a smooth and fast returns process and encourage greater loyalty

Asset 96@2x

Convert returns to exchanges in a straightforward customer-centric flow


Successful brands manage deliveries with nShift

Customer stories

Start creating the best customer experience

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