About nShift

Introducing delivery & experience management that drives ecommerce success

nShift transforms delivery management into a platform for ecommerce success with the world’s largest carrier network and an experience that
helps link brands with their customers.

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Who we are

nShift expands customer choice, convenience and communication throughout the delivery process.

Our end-to-end delivery & experience management platform is built on unified data from the world’s largest carrier network to ensure the world’s best delivery experience. nShift combines industry-driving delivery management with post-purchase experience management to connect end-to-end customer experiences.

Mission

At nShift our mission is to forge connections with brands, their customers and their carriers through the best possible delivery experience. We believe that deliveries must be personal, efficient and convenient. We leverage our world leading carrier network, our innovative technical platform and a genuine desire to accelerate the shift towards sustainable delivery options when we empower brands to win the hearts and minds of consumers, one delivery experience at a time.

Vision

Our vision is to revolutionize the way brands, carriers and consumers connect by creating the one global delivery and experience platform. We will enable personalized, sustainable, and delightful delivery experiences for all.

Global leader in delivery & experience management

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customers worldwide building loyalty with consumers

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carriers connected to enable shipping anywhere

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Break out of the box

With the ubiquity of ecommerce, everything can start to seem like a box. Retailers have difficulty maintaining customer relationships past the point of purchase.

nShift breaks businesses out of the box with exceptional delivery experiences, connecting enterprises with carriers and brands with customers. With nShift, provide your customers with the delivery options they want in checkout, precise tracking notifications, a seamless delivery and simplified returns

Why nShift?
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Enabling multi-carrier delivery & experience management - from Checkout through to Returns

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Connect end-to-end customer journeys

nShift delivery & experience management facilitates exceptional customer journeys from purchase and delivery to repeat purchase. Discover the excellent customer experience we enable with end-to-end platform, including our Checkout, Track and Returns post-purchase solutions.

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Investment in delivery management innovation

nShift invests more than anyone else in research and development that drive growth and build business capacity.

Our solutions advance all aspects of delivery experience, so ecommerce brands and retailers can develop better customer journeys and adapt faster than the competition with sustainability in mind.

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With nShift, go beyond the competition

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Carriers

Good experience management is based on unified data from a large carrier network, and with more than 1,000 ready-made carrier connections, nShift has the world’s largest. This streamlines delivery management, increases choice and improves the customer experience.

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Integrations

nShift supports more than 450 integrations, streamlining implementation with ERP, CRM, warehouse and other systems. Control all elements of delivery management from a single interface to enable data-tight integrated ecommerce.

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Integration partners
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Pricing

nShift’s pricing is clear, simple and predictable.

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Meet our leaders

Management team

Our executives bring decades of experience and expertise to our business.  Some have been pioneers in delivery management from the very start.

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nShift puts people at the heart of everything we do. We are always looking for talented individuals who want to be part of our journey.

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