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    Returns

    Build loyalty by making returns easy

    Convert up to 30% of returns to exchanges. Improve conversions by offering the right returns

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    nshift returns

    We enable customers to deliver a seamless returns offer, creating a competitive advantage, and making it easier to remarket and retain revenue

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    • Digitize returns

      Our returns solution makes it easier to get returned stock back on shelves, remarket to customers and drive improvement.
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    • Retain revenue

      12% of abandoned carts are due to unsatisfactory returns policies. 84% say they won’t come back to a retailer if they had a poor returns experience.
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    • A relevant retail experience

      A seamless returns process gives customers greater choice and enables retailers to offer “try before you buy” options if they wish.

    Digitize the entire returns process

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    Save time and money with a digital returns process. Deliver a better customer experience.

    Simple and easy for consumers
    Simple and easy for consumers

    We optimize the return shipment making it straightforward from beginning to end

    Choose refund or exchange
    Choose refund or exchange

    Make it easier for the retailer to retain revenue or offer other environmentally friendly options

    Quickly check items back in
    Quickly check items back in

    Make them ready for resale more quickly

    Gain valuable data insights
    Gain valuable data insights

    Help to make processes and marketing more effective

    Clients

    Successful brands manage deliveries with nShift

    Customer stories
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    Start building customer loyalty

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    Customer stories

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    Get the latest news and updates

    Book a demo with one of our sales team today

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    Ask us anything you like about our products

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