Making returns processing easy helps retain customers and improves loyalty. Our software enables our customers to deliver seamless e-commerce reverse logistics.
This cuts down on the time and money it takes to process returns, typically converts 30% of returns to exchanges, and makes it easier to manage exchanges and refunds
Save time and money with a digital returns process. Deliver a better customer experience.
Simple and easy for consumers
A user-friendly interface makes it easier for shoppers to choose returns options
Choose refund or exchange
Make it easier for the retailer to retain revenue or offer other environmentally friendly options
Quickly check items back in
Make them ready for resale more quickly
Gain valuable data insights
Help to make processes and marketing more effective
Retain revenueTurn returns into retention. Our consumer-friendly digital returns portal makes it easier to offer exchange options.
Save timeIncrease revenues by offering returns. Save time and money with a digital returns process. Deliver a better customer experience.
One-stop shopManage all aspects of returns, easily – from business rules, tracking and refunds – through one admin module.
A scalable solution
nShift Returns is designed for customers of all sizes.
Our “Essential” tier can be implemented within days. It is ideal for retailers and webshops handling around 10,000 returns a year. It creates a clean and simple consumer experience and reduces the administrative burden of manually processing returns
As the business grows, upgrading to the Returns “Professional” and “Premium” tiers enables retailers and webshops to automate rules and processes.