nShift Returns

Build loyalty by making ecommerce returns processing easy

Digital returns processing improves the post purchase experience for consumers, saves time for warehouses and improves inventory management

Book a demo Calculate your Returns ROI


Making returns processing easy helps retain customers and improves loyalty.  Our software enables our customers to deliver seamless e-commerce reverse logistics.

This cuts down on the time and money it takes to process returns, typically converts 30% of returns to exchanges, and makes it easier to manage exchanges and refunds

Digitize the entire returns process

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Save time and money with a digital returns process. Deliver a better customer experience.

Simple and easy for consumers
Simple and easy for consumers

A user-friendly interface makes it easier for shoppers to choose returns options

Choose refund or exchange
Choose refund or exchange

Make it easier for the retailer to retain revenue or offer other environmentally friendly options

Quickly check items back in
Quickly check items back in

Make them ready for resale more quickly

Gain valuable data insights
Gain valuable data insights

Help to make processes and marketing more effective


Find out how returns solutions deliver a customer experience that builds customer loyalty

Our Misfits demo site gives you an insight into some of the features that enhance the customer experience with live versions of our Checkout, Track and Returns solutions.

View the CX product tour

Calculate your Returns ROI

  • Retain revenue

    Turn returns into retention.  Our consumer-friendly digital returns portal makes it easier to offer exchange options.
returns 2-1
  • Save time

    Increase revenues by offering returns.  Save time and money with a digital returns process. Deliver a better customer experience.
  • One-stop shop

    Manage all aspects of returns, easily – from business rules, tracking and refunds – through one admin module.

A scalable solution

nShift Returns is designed for customers of all sizes.

Our “Essential” tier can be implemented within days. It is ideal for retailers and webshops handling around 10,000 returns a year. It creates a clean and simple consumer experience and reduces the administrative burden of manually processing returns

As the business grows, upgrading to the Returns “Professional” and “Premium” tiers enables retailers and webshops to automate rules and processes.


nShift_Reputation and Loyalty
nShift Returns

View full reverse logistics functionalities, features and plans

Returns: Functionalities & Plans

Start building customer loyalty

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Our CEO, Lars Dige Pedersen, gives an overview of
who we are and how we support our customers

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