Customer solutions

Create an end-to-end delivery experience

Take control of the customer experience from checkout to returns

More on delivery management More on post-purchase

customer solutions

We enable our customers to achieve scalable and strategic growth by solving their shipping and delivery management challenges

Helping our customers deliver ecommerce success means they can give the best experience to their own customers.

We enable our customers to:

Deliver the best customer experience

From checkout to returns, our customers can strengthen their reputation with their own customers, build loyalty, increase revenue, and encourage repeat purchase

Use flexible delivery options to build brand loyalty

Give the end user the choice to select what suits them best, meaning fewer abandoned carts and more repeat purchases

Create new sales and marketing opportunities

Gain crucial data on customers’ habits and preferences. Use delivery options – such as click and collect – to remarket to customers

Develop more sustainable delivery options

Give customers more eco-friendly alternatives and creating greater awareness around emissions



Increase conversions by offering a real range of delivery options with our plug-and-play checkout solution

Discover Checkout

Delivery management

Take control of the customer experience by automating the book, print, and delivery process and accessing the world’s largest carrier library

More on delivery management

Post purchase and returns

Build trust and loyalty with customers by clearly communicating at every stage of the delivery and operating seamless returns

Discover post purchase and returns

Transport management

Improve operations and drive value by gaining total control over the supply chain

TMS – Transport Management System

Create an end-to-end delivery experience that builds customer loyalty

Our Misfits demo site gives you an insight into some of the features that enhance the customer experience with live versions of our Checkout, Track and Returns solutions.

View the CX product tour


increase in warehouse production


reduction in support calls


of all returns become exchanges


of our customers see ROI within first year


higher conversions during e-commerce shop checkouts


Successful brands manage deliveries with nShift

Customer stories

Start shipping smarter

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We are a strategic growth partner for retail and industrial customers, helping them succeed in ecommerce



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