What if your checkout was quietly costing you 30% of sales?
In e-commerce today, the margins are thin, the noise is loud, and the customer is impatient.
Why proactive communication is a game-changer for reducing customer care costs and boosting satisfaction
By Fabian Riegel, nShift E-commerce businesses know the importance of customer satisfaction. From...
How standardized tracking data helps AI agents deliver smarter customer care across the delivery journey
It starts with a simple question: “Where is my order?”
Partner Days 2025: Fostering connection, collaboration, and smarter delivery
Earlier this month, I had the privilege of hosting two in-person Partner Day events, one in...
Moments that matter in delivery: Where growth is really won in 2025
By Carl Nilsson, nShift
Mastering A/B testing for checkout delivery options: Insights and tips for retailers
With 70% of online shopping carts abandoned at checkout, eCommerce businesses must seize every...
E-commerce under pressure: Why every delivery is putting your brand on the line
When did you last give serious thought to your delivery process and experience? For many, it still...
IMRG Delivery & Cross-Border Connect 2025: Top 5 takeaways on delivery and post purchase experience
Gregory Mannix, Sales Director at nShift On 11 March at IMRG Delivery & Cross-Border Connect 2025,...
When is the right time to partner up in delivery and experience management?
Scalable delivery management isn’t just a tech upgrade; it’s a growth enabler. Many businesses...
Rethinking delivery management as a growth driver
When was the last time you paused to evaluate your delivery strategy? Most brands think of...
Delivering Growth Through Logistics Excellence: Top Takeaways From Our Webinar Series
E-commerce logistics are advancing rapidly. Balancing the demands of scaling operations while...
The nShift Help Center: Unlock the full value of your nShift solution
When it comes to navigating complex shipping operations, having the right support at your...