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nShift to launch nShift Emissions Tracker to make reporting easy
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Customers can be hard to please, as we’re used to quick, fast delivery. In order to meet the rising...
Read the articlenShift to launch nShift Emissions Tracker to make reporting easy
Getting the right package to the right location at the right time is mission-critical for...
There was a time when online retailers were reluctant to make the returns process too...
nShift has today announced a new feature in Checkout to help retailers and customers support the...
Some 50,000 companies doing business within the European Union (EU) will soon be compelled to...
It’s no secret that each consumer wants something different from online shopping.
To be an ecommerce professional today is to make the customer experience the focus of everything...
By Sean Sherwin-Smith, Product Director Post-Purchase
Our latest guide - Shipping for Growth explores how retailers can turn deliveries into a growth...
Brand owners are all too familiar with the idea of “moments of truth”. For auto marques, having...
nShift Track creates new opportunities to build the brand and grow revenue
We have launched a new suite of solutions to help retailers and warehouses stay ahead of the game!
Despite the widely reported cost of living crisis and pressures on consumer spending, only one in...
Creating the right customer experience is crucial to staying on top of evolving consumer...
One of the most stand-out stories in recent weeks was the Patagonia founder giving away the company...
One of the most overlooked ways of building a strong relationship with customers is creating and...
From the moment they visit an online store to the time they receive their order, today’s consumers...
Delivery Management software is an element of the retail ecosystem that is only going to grow in...
We enable e-commerce and retail customers to grow by solving their shipping and delivery management...
How nShift can act as a strategic-growth enabler to help companies scale up and take advantage of...
In April 2022, IMRG conducted a survey of 300 UK retailers to find out what the future of delivery...
In April 2022, IMRG conducted a survey of 300 UK retailers in order to establish their opinions on...
Free delivery has become the ‘norm’ in many cases, as it’s widely adopted across the online retail...
Free delivery is increasing in popularity, as many customers have come to expect it. However, can...
With customer demands rising, faster, and cheaper is the current expectation. In a survey of 1,000...
After concerningly underwhelming results for the market in April, many retailers were left...
Supply chain shortages have been affecting European customers for the past few years; whether it’s...
Click and collect became generally popular in the UK in the 2010s, at which point it felt very...
What is q-commerce? Q-commerce means rapid delivery fulfilment, usually in under 30mins-1hr. Often,...
Usually, summer sees sturdy sales, ahead of peak, as shoppers are in holiday-spending mode....
In April 2022, nShift’s partner IMRG conducted a survey of 300 retailers, in order to better...
Sustainable delivery is a hot topic, and if you’re a retailer, you’re sure to have heard lots about...
The UK is a great market for retailers, as shoppers are keen to spend, and there’s plenty of...
Customers can be hard to please, as we’re used to quick, fast delivery. In order to meet the rising...
April performance results have been long awaited in online retail, as it marks the beginning of...
Nothing is more frustrating than a delayed and difficult returns process, as when making the...
Shoppers are becoming increasingly eco-conscious, as sustainability is becoming a trend in the...
The UK market is a great space for ecommerce companies, when done correctly. A major factor when it...
Now that it feels as though we’ve moved through the worst of the pandemic—global lockdowns, and no...
Quality delivery is vital to keep customers coming back. When a parcel arrives damaged, or late, it...
In this blog, we’ll be taking a look at three different ways which retailers can offer a more...
The UK withdrew from the EU at midnight, on the 31st January 2020. The shipping issues that have...
Social media dominates our lives in so many way: it keeps us connected, allows us to share...
Currently, the most common method for processing a return is to use the same process as when...
Providing a high quality delivery experience to customers, time after time, can prove challenging...
The ecommerce market has been put under extreme pressure recently, with geo-political issues such...
As we near the second quarter of 2022, the world around us is rapidly changing. With the cost of...
Once customers have placed an order, and their items are on their way, they’re becoming...
Choosing the right delivery management platform is not a decision that businesses should take...
It’s often difficult for retailers to know how best to approach returns, as customers have higher...
With consumer demands constantly evolving and changing, retailers are always looking for different...
The landscape of online retail has changed hugely, since the pandemic began in 2020. Now, as we...
Offering delivery options can cut abandoned carts by 50% Consumers often prefer to buy from...
During the pandemic, most people became very familiar with ordering deliveries to their home, as...
At the end of February, IMRG tracked the lowest Year on Year (YoY) UK growth ever recorded in the...
Online retailers must improve delivery and returns experience to encourage customer loyalty Two in...
Brexit was one of the most talked about event of recent years—aside from the pandemic of...
By Fredrik Warmark, Key Account Manager at nShift
With new competition emerging from the online retail growth of the UK lockdowns, retailers are...
It’s been almost two years since the pandemic started affecting the UK, and we went into our first...
By Johan Hellman, VP Carrier Management, nShift
Delivery options in online checkouts are constantly evolving and improving. We took a look at the...
Many retailers have a mixed relationship with marketplaces, as they can provide access to larger...
Etched into everyone’s calendar is February 14th. The day, more commonly referred to as Valentine’s...
Incoterms may seem daunting and confusing to retailers, when they aren’t sure how to use them...
As we’re getting well into February, it’s the month of love, and shoppers might be looking for...
By Johan Hellman, VP Carrier Management, nShift
After a negative November, and December (although slightly better) it seems no surprise that...
Technologically-sophisticated retailers have emerged from the Covid-19 pandemic as winners, but for...
Nowadays, most customers expect free delivery. After the previous two years of the pandemic,...
If you were to ask a group of UK customers whether they prefer to order in the UK, or from abroad,...
When was the last time you ordered from another country, and how did you feel about the experience?...
There are many types of updates we can receive about our orders; some more helpful than others. In...
As customers, we’ve all seen a variety of different delivery alerts when ordering items online,...
It has been almost a month since we bid farewell to 2021. While many will have already happily...
When ordering from our favorite retailers, we often don’t even stop to consider why they’re our...
IMRG’s Black Friday results showed that both growth and traffic were in the negative during...
The UK withdrew from the EU at midnight, on the 31st January 2020. Now, almost one year on, we’re...
For retailers, there’s nothing worse than the customer getting to the final stage of checkout, and...
When it comes to delivery, customers can feel worried about being at home for their parcels...
After a turbulent year for ecommerce and online retail, we’re all beginning to cast our minds to...
2021 was a turbulent year for most, including retailers. Amidst a struggle for HGV drivers,...
We all have our favorites when it comes to brands, and the places we choose to buy from. Often, we...
Nowadays there is a whole range of different "types" of consumers who value different things from a...
1) Pacsoft Online fasas ut – vad händer nu? Plattformen Pacsoft Online kommer gradvis att tas ur...
We all love free delivery: it makes us feel as though we’re getting a better deal when shopping...
We’ve all heard of Click and Collect, and likely even used it; the system by which you deliver an...
We’re delighted to sponsor this year’s IMRG’s UK Consumer Home Delivery Review, 2021/22 and see how...
1 in 3 items purchased in webshops is returned. Each return costs around £20 to process. It’s too...
Since 2018, the previously abandoned upholstery factory in Laxå has been filled with voices,...
In the first of our monthly series, we’ll be taking a look at November's data, in review. The aim...
Nowadays, with companies such as ASOS and Amazon offering next-day delivery subscription services,...
It has been a week since the world’s most infamous retail holiday. With in-store shopping making a...
We’ve all been in situations where our parcel has arrived, and we’ve been shocked as we unwrap...
It can be really disappointing when you’re waiting for an item to arrive and when it turns up, your...
Whether your customer base is predominantly teenagers, or those above fifty, the chances are that...
Whilst we may all be used to working from home, and receiving home deliveries, there can often...
The UK economy has seen some vast changes within the last few years, particularly as a result of...
With the current worry surrounding driver shortages, shipping container costs, and resultant...
iBoxen is building a never seen before nationwide infrastructure for outdoor delivery boxes in...
During the past few years, we’ve seen unimaginable change in our expectations in our daily lives as...
It’s November (or Blackvember as retailers are calling it) and the ecommerce peak season is about...
With all the press surrounding supply chain issues and labor shortages, it’s hard not to feel...
Key ecommerce trends The ecommerce landscape When looking at the changes in ecommerce, it is...
Simon-Kucher & Partners, a global strategy consultancy firm, independently interviewed almost 50...
Online shopping changed forever in 2020 and 2021. With a pandemic forcing people to stay indoors...
What are the key factors to optimize and measure when sending parcels from your warehouse?
The Danish carrier, BFT Logistik base all their scanning, communication and track & trace on...
A digitized, transparent and simple process means that the return quickly becomes a competitive...
Do you handle your shipments from order to delivery and back again as efficiently as you can?
Consumers increasingly demand sustainable delivery options in the online checkout, however they are...
We are delighted to present our second nShift expert: Christian Zanders, Partner and Head of...
2020 was the year when everything and everyone stopped and then had to adjust to a whole new...
Here we go again, it’s that time of year: Singles Day, Black Friday (or Blackvember), Christmas...