Post-Christmas returns activity is highest on “Returns Wednesday”
Wednesday 27th December saw returns hit their post-Christmas peak. How can retailers minimize the...
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IMRG Delivery 2025: Top 5 Post-Purchase & Delivery Insights
Gregory Mannix, Sales Director at nShift On 11 March at IMRG Delivery & Cross-Border Connect 2025,...
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The 3 Pillars of E-Commerce Growth in 2025 (That You’re Probably Overlooking)
What if the biggest opportunities for e-commerce growth in 2025 weren’t in flashy marketing...
Returns offer key to peak performance this Golden Quarter
by Sean Sherwin-Smith, Product Director Post-Purchase
nShift and DHL Germany plan for parcel locker growth
by Sebastian Vinberg, Strategic Carrier Partnership Manager
Returns rates have hit 35%. It’s time to tighten up on returns management
by Sean Sherwin-Smith
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5 Tips for Improving Your Reverse Logistics and Returns Process
Reverse logistics and returns management are pivotal facets of any online retailer's supply chain....
Returns Management Software: A Quick Guide On What To Consider
For e-commerce retailers, managing returns is a complex and costly aspect of the supply chain. From...
Retailers convert 30% of returns to exchanges by going digital
Returns are a fact of life for online retailers. But they can also be a major drain on profits.
How nShift is solving the challenges of reverse logistics and returns
Navigating the complexities of e-commerce isn't without its challenges, especially when it comes to...
Reverse Logistics in E-commerce
As retailers and webshops grow, the volume of returns due to various reasons such as defects,...
What are the benefits of well-executed reverse logistics?
Around 10-20% of items purchased online are returned to the retailer or webshop. The reasons for...
Ecommerce Returns: 5 Expert Tips to Best Practices
Effective returns management is an important part of the customer experience, especially in...
Reverse logistics and sustainability: how to reduce your environmental impact
Returns and reverse logistics are vital for reducing waste and extending the lifespan of products....