Returns offer key to peak performance this Golden Quarter
by Sean Sherwin-Smith, Product Director Post-Purchase
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Learn more about the world of delivery management. Industry insights.
Latest trends. Future innovations. It’s all here.
Latest trends. Future innovations. It’s all here.
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The trends that will shape ecommerce delivery in 2025
by Johan Hellman, vice president, product & carrier at nShift
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nShift and DHL Germany plan for parcel locker growth
by Sebastian Vinberg, Strategic Carrier Partnership Manager
Post-Christmas returns activity is highest on “Returns Wednesday”
Wednesday 27th December saw returns hit their post-Christmas peak. How can retailers minimize the...
5 Tips for Improving Your Reverse Logistics and Returns Process
Reverse logistics and returns management are pivotal facets of any online retailer's supply chain....
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Returns Management Software: A Quick Guide On What To Consider
For e-commerce retailers, managing returns is a complex and costly aspect of the supply chain. From...
Retailers convert 30% of returns to exchanges by going digital
Returns are a fact of life for online retailers. But they can also be a major drain on profits.
How nShift is solving the challenges of reverse logistics and returns
Navigating the complexities of e-commerce isn't without its challenges, especially when it comes to...
Reverse Logistics in E-commerce
As retailers and webshops grow, the volume of returns due to various reasons such as defects,...
What are the benefits of well-executed reverse logistics?
Around 10-20% of items purchased online are returned to the retailer or webshop. The reasons for...
Ecommerce Returns: 5 Expert Tips to Best Practices
Effective returns management is an important part of the customer experience, especially in...
Reverse logistics and sustainability: how to reduce your environmental impact
Returns and reverse logistics are vital for reducing waste and extending the lifespan of products....
The cost of poor reverse logistics: how to avoid waste and save money
Handling returned products can be costly for businesses, making cost savings a priority. Effective...
The future of reverse logistics: how technology is changing the way we think about returns
The growing return rate in the retail industry has made management returns and the reverse...
Understanding the costs in reverse logistics
Reverse logistics, or managing returned goods, is an essential aspect of supply chain management....
New video: nShift experts describe the “three Rs of delivery management”
In a new set of videos, three leading nShift experts urge retailers to prioritize reliability and...
Seamless returns: strengthening the customer experience with a digital returns process
As a consumer, have you ever experienced the frustration of returning a product and dealing with a...
How are customer demands shaping last mile ecommerce?
The final mile delivery service is becoming a key battleground for ecommerce businesses and...
Building trust and loyalty: a guide to streamlining returns and increasing revenue
Operating a clear, straightforward, and user-friendly returns process is no longer an optional...
Increasing sales and loyalty with a digital returns process
There was a time when online retailers were reluctant to make the returns process too...
Three ways to create an end-to-end delivery experience
From the moment they visit an online store to the time they receive their order, today’s consumers...
Five ways to get ready for Black Friday
How nShift can act as a strategic-growth enabler to help companies scale up and take advantage of...
Top 5 tips for providing an excellent returns experience
Nothing is more frustrating than a delayed and difficult returns process, as when making the...
The benefits of digitized & automated returns management
Currently, the most common method for processing a return is to use the same process as when...
What type of consumer does your e-com store attract?
Nowadays there is a whole range of different "types" of consumers who value different things from a...
Get to know the 5 modules of nShift Returns
1 in 3 items purchased in webshops is returned. Each return costs around £20 to process. It’s too...
Return partner Fugeetex set to eliminate over-consumption
Since 2018, the previously abandoned upholstery factory in Laxå has been filled with voices,...
9 returns management trends for 2022
Online shopping changed forever in 2020 and 2021. With a pandemic forcing people to stay indoors...
5 reasons to digitize your warehouse returns process
A digitized, transparent and simple process means that the return quickly becomes a competitive...
5 tips: A holiday returns process that protects January revenues
2020 was the year when everything and everyone stopped and then had to adjust to a whole new...
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