How can retailers win at returns management?
By Maarten Tops, Product Director
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by Gary Carlile, Executive VP of Customer Growth
Read the articleby David Carey, SVP Customer Experience
Blog by: Gary Carlile, EVP Customer Growth, nShift International deliveries can be a challenge for...
Getting deliveries to the right destination accurately and on-time is mission-critical for...
Almost 60% of shoppers said a good delivery experience has directly encouraged them to purchase...
Four ways that enterprise-shipping software can support the future of ecommerce delivery by...
Creating the best customer experience is vital to building profitability and loyalty. This is the...
A new report by UK ecommerce organisation IMRG, gives a “state of the nation” of delivery and...
Customers will abandon retailers over late deliveries. Ecommerce delivery tracking can reduce WISMO...
The ecommerce industry continues to grow, and with it, the demand for last mile delivery options....
In today's digital era, consumer expectations are higher than ever when it comes to online shopping...
For many ecommerce companies, it might feel like the path to growth lies in acquiring new...
In today's digital age, businesses of all sizes are embracing ecommerce as a way to reach new...
When shoppers send back their purchases, it affects each online retailer differently. But there’s...
As a consumer, have you ever experienced the frustration of returning a product and dealing with a...
The final mile delivery service is becoming a key battleground for ecommerce businesses and...
In today's competitive marketplace, retailers and webshops need to do everything they can to...
Operating a clear, straightforward, and user-friendly returns process is no longer an optional...
It’s no secret that each consumer wants something different from online shopping.
To be an ecommerce professional today is to make the customer experience the focus of everything...
By Sean Sherwin-Smith, Product Director Post-Purchase
Nothing is more frustrating than a delayed and difficult returns process, as when making the...
Currently, the most common method for processing a return is to use the same process as when...
Nowadays there is a whole range of different "types" of consumers who value different things from a...
1 in 3 items purchased in webshops is returned. Each return costs around £20 to process. It’s too...
Since 2018, the previously abandoned upholstery factory in Laxå has been filled with voices,...
Online shopping changed forever in 2020 and 2021. With a pandemic forcing people to stay indoors...
A digitized, transparent and simple process means that the return quickly becomes a competitive...
2020 was the year when everything and everyone stopped and then had to adjust to a whole new...