How can retailers win at returns management?
By Maarten Tops, Product Director
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Learn more about the world of delivery management. Industry insights.
Latest trends. Future innovations. It’s all here.
Latest trends. Future innovations. It’s all here.
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The trends that will shape ecommerce delivery in 2025
by Johan Hellman, vice president, product & carrier at nShift
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How can retailers win over younger customers during peak season 2024?
by David Carey, SVP Customer Experience
Report finds delivery is the biggest barrier for buying internationally
Blog by: Gary Carlile, EVP Customer Growth, nShift International deliveries can be a challenge for...
nShift partners with Loqate to help retailers build profitability and loyalty
Getting deliveries to the right destination accurately and on-time is mission-critical for...
What are the three Cs of ecommerce deliveries in 2024?
Almost 60% of shoppers said a good delivery experience has directly encouraged them to purchase...
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Delivery management holds the keys to customer conversions and retention
Four ways that enterprise-shipping software can support the future of ecommerce delivery by...
nShift partners with HelloDone to personalize the post-purchase experience
Creating the best customer experience is vital to building profitability and loyalty. This is the...
IMRG finds retailers’ delivery and returns propositions are crucial to the Ecommerce customer experience
A new report by UK ecommerce organisation IMRG, gives a “state of the nation” of delivery and...
Five customer complaints and how order-tracking software helps reduce them
Customers will abandon retailers over late deliveries. Ecommerce delivery tracking can reduce WISMO...
2023 Trends in Ecommerce Last Mile Delivery Options
The ecommerce industry continues to grow, and with it, the demand for last mile delivery options....
Enhancing the post purchase customer service with nShift
In today's digital era, consumer expectations are higher than ever when it comes to online shopping...
Five strategies for building customer loyalty
For many ecommerce companies, it might feel like the path to growth lies in acquiring new...
Delivery Management Software in Ecommerce Checkout Solutions: A Guide for Businesses
In today's digital age, businesses of all sizes are embracing ecommerce as a way to reach new...
Knowledge is power: why are shoppers returning their purchases?
When shoppers send back their purchases, it affects each online retailer differently. But there’s...
Seamless returns: strengthening the customer experience with a digital returns process
As a consumer, have you ever experienced the frustration of returning a product and dealing with a...
How are customer demands shaping last mile ecommerce?
The final mile delivery service is becoming a key battleground for ecommerce businesses and...
Why nShift is the perfect delivery management partner
In today's competitive marketplace, retailers and webshops need to do everything they can to...
Building trust and loyalty: a guide to streamlining returns and increasing revenue
Operating a clear, straightforward, and user-friendly returns process is no longer an optional...
Three ways to give shoppers the delivery options they seek
It’s no secret that each consumer wants something different from online shopping.
How to turn deliveries into recommendations
To be an ecommerce professional today is to make the customer experience the focus of everything...
Four ways to fix inefficiencies in the last mile and to unlock retail growth
By Sean Sherwin-Smith, Product Director Post-Purchase
Top 5 tips for providing an excellent returns experience
Nothing is more frustrating than a delayed and difficult returns process, as when making the...
The benefits of digitized & automated returns management
Currently, the most common method for processing a return is to use the same process as when...
What type of consumer does your e-com store attract?
Nowadays there is a whole range of different "types" of consumers who value different things from a...
Get to know the 5 modules of nShift Returns
1 in 3 items purchased in webshops is returned. Each return costs around £20 to process. It’s too...
Return partner Fugeetex set to eliminate over-consumption
Since 2018, the previously abandoned upholstery factory in Laxå has been filled with voices,...
9 returns management trends for 2022
Online shopping changed forever in 2020 and 2021. With a pandemic forcing people to stay indoors...
5 reasons to digitize your warehouse returns process
A digitized, transparent and simple process means that the return quickly becomes a competitive...
5 tips: A holiday returns process that protects January revenues
2020 was the year when everything and everyone stopped and then had to adjust to a whole new...
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