Blog

The final mile delivery service is becoming a key battleground for ecommerce businesses and...

In today's competitive marketplace, retailers and webshops need to do everything they can to...

Operating a clear, straightforward, and user-friendly returns process is no longer an optional...

It’s no secret that each consumer wants something different from online shopping.

To be an ecommerce professional today is to make the customer experience the focus of everything...

By Sean Sherwin-Smith, Product Director Post-Purchase

Nothing is more frustrating than a delayed and difficult returns process, as when making the...

Currently, the most common method for processing a return is to use the same process as when...

Online retailers, look here!

Nowadays there is a whole range of different "types" of consumers who value different things from a...

1 in 3 items purchased in webshops is returned. Each return costs around £20 to process. It’s too...

Since 2018, the previously abandoned upholstery factory in Laxå has been filled with voices,...

Online shopping changed forever in 2020 and 2021. With a pandemic forcing people to stay indoors...

A digitized, transparent and simple process means that the return quickly becomes a competitive...