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Posts tagged: Ecommerce
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The 3 Pillars of E-Commerce Growth in 2025 (That You’re Probably Overlooking)
What if the biggest opportunities for e-commerce growth in 2025 weren’t in flashy marketing...
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How SMEs can use the delivery management process to maximize revenue in 2025
By Carl Nilsson, VP of Platforms & Marketplaces


Singles’ Day – what can we learn from the world’s biggest ecommerce event?
Mattias Gredenhag, CTO at nShift

Warehouse logistics the key to unlocking ‘unified commerce’ in 2025
by Johan Hellman, vice president, product & carrier at nShift
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The trends that will shape ecommerce delivery in 2025
by Johan Hellman, vice president, product & carrier at nShift


Reaching international customers could mean Black-Friday success
by Gary Carlile, Executive VP of Customer Growth


Turn Black Friday bargain hunters into life-long customers
by Johan Hellman, VP Product and Carrier Management

Growing ecoms: achieve peak-season success with ecommerce experience software
by Mattias Gredenhag, CTO at nShift

Reducing peak-season complaints with the right ecommerce delivery management solution
by Sean Sherwin-Smith, Post-Purchase Product Director

Understanding Belgium’s new mandatory two delivery method
by Sean Sherwin-Smith, Post-Purchase, CX, and Sustainability Product Director


Customers won’t forgive peak-season errors – invest in the right delivery-management platform
by Sean Sherwin-Smith, post-purchase product director at nShift

Delivering Black-Friday success with the right enterprise-shipping software
by Gary Carlile, Executive Vice President for Customer Growth at nShift

Deliveries are the difference-maker for GenZ shoppers
by Sean Sherwin-Smith, Product Director Post-Purchase

Get Ready for Black Friday: 5 Essential Tips for Ecommerce Success
Years ago, it was a shopping sensation confined to North America. But today, Black Friday is a...




Enabling personalized deliveries with upgraded nShift Checkout
by Sean Sherwin-Smith, Product Director PostPurchase

Mid-market retailers: focus on last mile deliveries to drive growth
by Jeroen Terheggen, VP for Mid-Market

Five steps to success for achieving delivery & experience excellence this peak shopping season
by David Carey, SVP Customer Experience


Report finds delivery is the biggest barrier for buying internationally
Blog by: Gary Carlile, EVP Customer Growth, nShift International deliveries can be a challenge for...

Why a “one-stop shop” provider is best for delivery management software
Having invested in many areas of the customer experience, retailers are taking a closer interest in...

nShift partners with Loqate to help retailers build profitability and loyalty
Getting deliveries to the right destination accurately and on-time is mission-critical for...

Tech failures plague peak-season profits – invest in a reliable delivery management system
Retailers and warehouses must invest in logistics-management software now, while there is still...

What are the three Cs of ecommerce deliveries in 2024?
Almost 60% of shoppers said a good delivery experience has directly encouraged them to purchase...

Delivery management holds the keys to customer conversions and retention
Four ways that enterprise-shipping software can support the future of ecommerce delivery by...

What is the ROI on delivery management software?
In retail, the checkout process is a critical juncture. It is the point where consumers either...

Companies struggling to provide emissions data ahead of CSRD
Retailers and warehouses that leave emissions tracking until later risk finding it harder to comply

Post-Christmas returns activity is highest on “Returns Wednesday”
Wednesday 27th December saw returns hit their post-Christmas peak. How can retailers minimize the...

Helping retailers reduce last mile emissions and fulfil reporting needs with nShift Emissions Tracker
As demand for greater sustainability becomes impossible to ignore, retailers must explore ways to...

How are UK shoppers thinking about Christmas 2023?
How They’ll Spend It, produced by Retail Week in partnership with nShift, explores UK shoppers'...

Cash-conscious Brits prefer free e-commerce delivery over speedy shipments
58% agree they would buy again from retailers who deliver efficiently, as new research reveals that...

nShift partners with HelloDone to personalize the post-purchase experience
Creating the best customer experience is vital to building profitability and loyalty. This is the...

nShift unveils seven major trends that will impact ecommerce delivery in 2024
As the end of another year approaches, it’s time to look ahead at what 2024 might have in store....

IMRG finds retailers’ delivery and returns propositions are crucial to the Ecommerce customer experience
A new report by UK ecommerce organisation IMRG, gives a “state of the nation” of delivery and...

Five customer complaints and how order-tracking software helps reduce them
Customers will abandon retailers over late deliveries. Ecommerce delivery tracking can reduce WISMO...

Shipping for growth in ecommerce delivery
European ecom sales are set to hit $900bn. The right shipping software helps retailers build their...

Online delivery management software: buy, don’t build
How retailers can tap into digital innovation in ecommerce delivery

How New Emissions Tracker Aims to Support Retail Sustainability Reporting
New carbon-emissions tracking tool will help businesses demonstrate sustainability in retail as...

Protecting Black Friday profits with ecommerce delivery
Retailers can’t take Black Friday success for granted and must invest in the right delivery...

Four tips for ecommerce success on Singles Day
Sean Sherwin-Smith, Post-Purchase Product Director


Logistics teams spend 50% of time on manual tasks
Mattias Gredenhag, CTO nShift enables warehouses to automate crucial delivery management processes

Overcome cross border delivery challenges in time for Black Friday
Reach new global markets in time for Black Friday as APG eCommerce joins the nShift carrier network...

The ‘refund effect’: Retaining revenues with better retail returns
A recent study has shown that with the right retail returns software and strategies in place,...




Helping retailers meet customer choices in sustainability
Sustainability matters. It promotes a healthier and more ethical way of living and helps ensure a...

Seven steps to delivering ecom success
Despite global economic uncertainty, the long-term growth of the ecommerce sector looks set to be...

2023 Trends in Ecommerce Last Mile Delivery Options
The ecommerce industry continues to grow, and with it, the demand for last mile delivery options....

Enhancing the post purchase customer service with nShift
In today's digital era, consumer expectations are higher than ever when it comes to online shopping...

Delivery Management Software Trends for 2023
The world of delivery management software is constantly evolving, with new trends emerging all the...

The latest trends in ecommerce delivery tracking
Delivery tracking is an essential part of the e-commerce customer experience. It allows customers...

Three strategies for international ecommerce expansion
International expansion represents a major opportunity for ecommerce companies. In Southeast Asia,...

Last Mile Delivery Trends in 2023
The last mile of delivery is the final leg of the journey, when a package is transported from a...

Five strategies for building customer loyalty
For many ecommerce companies, it might feel like the path to growth lies in acquiring new...

Delivery Management Software in Ecommerce Checkout Solutions: A Guide for Businesses
In today's digital age, businesses of all sizes are embracing ecommerce as a way to reach new...

Knowledge is power: why are shoppers returning their purchases?
When shoppers send back their purchases, it affects each online retailer differently. But there’s...

Why nShift is the perfect delivery management partner
In today's competitive marketplace, retailers and webshops need to do everything they can to...

Building trust and loyalty: a guide to streamlining returns and increasing revenue
Operating a clear, straightforward, and user-friendly returns process is no longer an optional...

Increasing sales and loyalty with a digital returns process
There was a time when online retailers were reluctant to make the returns process too...

nShift partners with allcolibri to launch Positive Impact Delivery
nShift has today announced a new feature in Checkout to help retailers and customers support the...

Three ways to give shoppers the delivery options they seek
It’s no secret that each consumer wants something different from online shopping.

How to turn deliveries into recommendations
To be an ecommerce professional today is to make the customer experience the focus of everything...

Four ways to fix inefficiencies in the last mile and to unlock retail growth
By Sean Sherwin-Smith, Product Director Post-Purchase

Building a seamless end-to-end delivery experience can facilitate scalable growth
Our latest guide - Shipping for Growth explores how retailers can turn deliveries into a growth...

How to deliver a stand-out post-purchase customer experience
Brand owners are all too familiar with the idea of “moments of truth”. For auto marques, having car...

How delivery management must drive value for customers & partners
We have launched a new suite of solutions to help retailers and warehouses stay ahead of the game!

1 in 12 retailers included free delivery in their Black Friday promos
Despite the widely reported cost of living crisis and pressures on consumer spending, only one in...

How did e-commerce perform in May?
After concerningly underwhelming results for the market in April, many retailers were left...

How did e-commerce perform in April?
April performance results have been long awaited in online retail, as it marks the beginning of...

Post pandemic parcels: What’s changed?
Now that it feels as though we’ve moved through the worst of the pandemic—global lockdowns, and no...

Why is Brexit a big deal for delivery?
The UK withdrew from the EU at midnight, on the 31st January 2020. The shipping issues that have...

3 ways social media can improve a delivery experience
Social media dominates our lives in so many way: it keeps us connected, allows us to share...

Three of the biggest delivery hurdles for retailers
Providing a high quality delivery experience to customers, time after time, can prove challenging...

How did UK e-commerce perform in March?
The ecommerce market has been put under extreme pressure recently, with geo-political issues such...

What does the current downturn in the market mean for online retailers?
As we near the second quarter of 2022, the world around us is rapidly changing. With the cost of...

How should retailers update customers on delivery status?
Once customers have placed an order, and their items are on their way, they’re becoming...

What are the 4 key areas retailers should focus on with returns?
It’s often difficult for retailers to know how best to approach returns, as customers have higher...

5 reasons to ship from store
With consumer demands constantly evolving and changing, retailers are always looking for different...

What’s changed in online retail, since the pandemic began?
The landscape of online retail has changed hugely, since the pandemic began in 2020. Now, as we...

Three quarters of consumers will abandon retailers over poor delivery service
Offering delivery options can cut abandoned carts by 50% Consumers often prefer to buy from...

Pick-up points and lockers: A key trend for the future of delivery?
During the pandemic, most people became very familiar with ordering deliveries to their home, as...

How did e-commerce perform in February in the UK?
At the end of February, IMRG tracked the lowest Year on Year (YoY) UK growth ever recorded in the...

40% of consumers switch online shopping brands as loyalty falls
Online retailers must improve delivery and returns experience to encourage customer loyalty Two in...

Top 5 benefits customers experience from using a Delivery Management system
By Fredrik Warmark, Key Account Manager at nShift

The perfect range of delivery options for your online checkout
With new competition emerging from the online retail growth of the UK lockdowns, retailers are...

Have customer buying and delivery habits changed because of lockdowns?
It’s been almost two years since the pandemic started affecting the UK, and we went into our first...

The delivery trends of 2022
Delivery options in online checkouts are constantly evolving and improving. We took a look at the...

6 things to consider when deciding whether to sell on marketplaces
Many retailers have a mixed relationship with marketplaces, as they can provide access to larger...

What are Incoterms, and how can online retailers use them?
Incoterms may seem daunting and confusing to retailers, when they aren’t sure how to use them...

Expectations for Valentine’s Day performance
As we’re getting well into February, it’s the month of love, and shoppers might be looking for...

How did e-commerce perform in January?
After a negative November, and December (although slightly better) it seems no surprise that...

What’s preventing customers buying from non-UK websites?
If you were to ask a group of UK customers whether they prefer to order in the UK, or from abroad,...

Cross-border buying habits
When was the last time you ordered from another country, and how did you feel about the experience?...

Online updates: What do customers prefer?
There are many types of updates we can receive about our orders; some more helpful than others. In...

Reviewing Europe’s parcel volumes over Christmas & New Year
It has been almost a month since we bid farewell to 2021. While many will have already happily...

The importance of quality delivery for retaining customers
When ordering from our favorite retailers, we often don’t even stop to consider why they’re our...

How did e-commerce perform in December?
IMRG’s Black Friday results showed that both growth and traffic were in the negative during...

Brexit, one year on: How has it impacted e-commerce and delivery?
The UK withdrew from the EU at midnight, on the 31st January 2020. Now, almost one year on, we’re...

Preventing abandoned baskets, using quality delivery
For retailers, there’s nothing worse than the customer getting to the final stage of checkout, and...

Delivery time slots and customer satisfaction
When it comes to delivery, customers can feel worried about being at home for their parcels...

E-commerce in 2022
After a turbulent year for ecommerce and online retail, we’re all beginning to cast our minds to...


Looking back at 2021: Labor shortages and supply chain disruptions
2021 was a turbulent year for most, including retailers. Amidst a struggle for HGV drivers,...

Customer loyalty and delivery subscription services
We all have our favorites when it comes to brands, and the places we choose to buy from. Often, we...

What type of consumer does your e-com store attract?
Nowadays there is a whole range of different "types" of consumers who value different things from a...

What’s the fuss with free delivery?
We all love free delivery: it makes us feel as though we’re getting a better deal when shopping...

Click and collect: A classic, or outdated?
We’ve all heard of Click and Collect, and likely even used it; the system by which you deliver an...

UK consumer home delivery review 2021
We’re delighted to sponsor this year’s IMRG’s UK Consumer Home Delivery Review, 2021/22 and see how...

Get to know the 5 modules of nShift Returns
1 in 3 items purchased in webshops is returned. Each return costs around £20 to process. It’s too...

How did e-commerce perform in November?
In the first of our monthly series, we’ll be taking a look at November's data, in review. The aim...

Black Friday 2021 in Europe: Parcel volumes
It has been a week since the world’s most infamous retail holiday. With in-store shopping making a...

Common delivery concerns, and how to reassure your customers
Whilst we may all be used to working from home, and receiving home deliveries, there can often...

The perfect pair: Working from home, and home deliveries
During the past few years, we’ve seen unimaginable change in our expectations in our daily lives as...

nShift insights: Predictions & tips for 2021 Black Friday
It’s November (or Blackvember as retailers are calling it) and the ecommerce peak season is about...

What does the current labor shortage mean for the e-commerce industry?
With all the press surrounding supply chain issues and labor shortages, it’s hard not to feel...

How the retail landscape has evolved
Key ecommerce trends The ecommerce landscape When looking at the changes in ecommerce, it is...

nShift experts: The growth of e-commerce with Christian Zanders
We are delighted to present our second nShift expert: Christian Zanders, Partner and Head of...

Preparing your online shop for Singles Day, Black Friday and Christmas
Here we go again, it’s that time of year: Singles Day, Black Friday (or Blackvember), Christmas...
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