EBOOK

Delivering excellence:
How leading brands are winning in delivery management

Real stories of growth and innovation


Most retail brands don’t realize they’re leaving money on the table.

  • A slow, frustrating checkout? Customers walk away.
  • Confusing tracking? More WISMO inquiries.
  • Painful returns? They’ll shop somewhere else.


But the best retailers don’t just ship orders: they build seamless delivery experiences that make customers spend more and come back.

What do they know that you don't?

Where should we email you the report?

Unlock the winning formula

These brands have cracked the code on turning logistics into a profit driver - and it’s paying off:

  • 28% higher order value from checkout optimization
  • 15% more in-store returns turned into upsell opportunities
  • 50% fewer tracking inquiries after post-purchase improvements
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Delivering-Excellence-ebook-cover

The delivery playbook for growth-driven brands

The best retailers turn delivery into a competitive edge—driving revenue, loyalty, and growth. Inside the ebook, you’ll learn:

  • The checkout advantage → More options, fewer abandoned carts.
  • The hidden power of returns → How brands turn returns into revenue.
  • Scaling without slowdowns → How automation and tracking keep businesses efficient.

Discover how leading brands are optimizing every step.

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Delivering-Excellence-ebook4

Your delivery experience can make or break sales

Your logistics strategy is either making you money or losing it. The data doesn’t lie:

70%

of carts are abandoned, many due to bad shipping options (Baymard Institute)

67%

of shoppers won’t return after a bad return experience (NRF 2024)

92%

of customers say smooth returns influence repeat purchases (IMRG)

Real results from industry leaders

From the customers featured in this ebook:

For us, following the customer’s wishes is key. We want them to choose where and when their package arrives.

Stadium

With tracking in place, we’ve cut customer service inquiries by 50%.

ICANIWILL

Returns are now an opportunity. We’ve increased in-store returns by 15%.

Hunkemöller

Get the strategies driving
e-commerce success

Every delivery is an opportunity to win trust, earn loyalty, and grow.
Get the proven strategies that today’s top retailers use to scale, streamline, and win.

Download your free copy