Unilever keeps hitting tighter delivery targets with nShift

The Solution

Unilever Sweden started using nShift around seven years ago. Since then, they have received a file from nShift every night which contains the last day’s deliveries and the times they were delivered. Unilever’s own system then finds all statuses named “delivered” and collects them in an xml file that is later sent to Unilever’s SAP.

The Results

With the additional data nShift provides, If promised delivery times are being missed, they can look at ways to remedy the problem, for example by changing carriers or by agreeing a different time slot with the customer. As Process Specialist Tord Tillman explains: “The information from [nShift] makes it possible for us to constantly measure and improve our deliveries.”

 And the benefits don’t stop there. Thanks to nShift, Unilever no longer have to handle bookings manually, making It much easier and cheaper for them to book transports. They also don’t need to enter delivery numbers manually anymore, which saves the company a lot of time and money and makes the process much smoother.

It is very important to us that our transports go exactly according to schedule. That places a high demand on our systems to always be stable, which [nShift’s] always have been. That is something we truly appreciate.

Tord Tillman, Process Specialist at Unilever Sweden