WEBINAR E-COMMERCE DELIVERY & EXPERIENCE MANAGEMENT
Unlocking the Power of Data-
Driven Delivery: Elevate
Your Retail Experience
On-demand webinar
Creating a data-driven delivery experience
Join our exclusive webinar to discover how data can revolutionize your delivery process and boost customer satisfaction.
In the fast-paced world of online retail, data is your most valuable asset. Yet, many retailers struggle to harness the full potential of delivery and post-purchase data, leaving critical insights untapped. Our upcoming webinar will delve into how a data-driven approach can transform the delivery experience, optimize operations, and significantly enhance customer loyalty.
What You’ll Learn:
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Maximizing Revenue Through Data Insights: Discover key ways data can improve your bottom line, from trend analysis to personalized customer experiences.
- Overcoming Data Barriers: Learn how to break down data silos and use data from across delivery journey to tailor the best possible customer experience
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Transforming Delivery with Data: Understand how to reduce carrier costs, improve the checkout experience, and tailor customer communications using data from every step of the delivery process.
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Reducing Returns and Enhancing Customer Loyalty: Explore strategies for lowering return rates by analyzing returns data and influencing consumer behavior with tailored approaches.
Why Attend?
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Expert Insights: Gain valuable knowledge from an industry expert who is successfully working with data-driven strategies on a daily basis.
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Actionable Takeaways: Leave with concrete strategies that you can apply immediately to improve your delivery processes and offer.
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Interactive Q&A: Have your specific questions answered in real-time.
Register to watch the replay!
Author
Sean Sherwin-Smith
PRODUCT DIRECTOR – POST-PURCHASE
With 30+ years in final mile technology, product and CX, Sean has a wealth of knowledge and first hand stories to share, helping retailers understand the psychological, commercial and operational advantages that can be created in the post purchase journey. From the very early days of eCommerce, he has helped and advised retailers and carriers how to keep customers engaged after they have clicked the buy button and convert them into loyal brand advocates.