WEBINAR SERIES

Delivering growth: Your path to logistics excellence in 2025

Now available on-demand

Your customers expect more. Competitors are innovating fast. In 2025, success isn’t about keeping up - it’s about staying ahead.

Meant for professionals in e-commerce, retail, logistics, supply chain and more, this webinar series will give you the latest strategies defining delivery management excellence and driving sustainable growth.

Across three expert-led sessions, you’ll discover how to optimize fulfilment, elevate post-purchase experiences, turn reverse logistics into your secret weapon... and more.

Watch on demand:

Get expert strategies now:

The Delivering Growth webinar series brought together leading experts, real-world case studies, and industry best practices. Now, you can stream the full series at your convenience and gain actionable insights to optimize fulfillment, improve post-purchase experiences, and turn returns into revenue.

  • Learn the key shifts in logistics that will shape 2025 and beyond.
  • From fulfillment to returns, discover practical strategies to solve your biggest operational challenges.
  • Get inspired by industry leaders, real-world success stories, and proven solutions.

Session #1

From checkout promises to perfect deliveries

Broadcast on 18 Feb 30 minutes On demand
Every delivery promise you make is a chance to win (or lose) a customer. Learn how to align your systems, streamline fulfilment, and keep every promise you make.
 
What you’ll learn:
  • Unify systems across checkout, warehouses, and carriers for seamless efficiency.
  • Deliver on promises with reliable and accurate fulfillment.
  • Scale operations with automation and improved logistics alignment.
boris-hueske-sq

Boris Hueske

Managing Director, heyworld GmbH

Johan Hellman

Johan Hellman

VP Product & Carrier Management, nShift

Session #2

From sale to scale: Delivering excellence beyond checkout

Broadcast on 19 Feb 30 minutes On demand
The post-purchase experience is where brands are made - or broken. Discover how to transform it into a competitive advantage that drives loyalty and reduces churn.
 
What you’ll learn:
  • Reduce cart abandonment by up to 20% with personalized delivery options.
  • Cut WISMO calls by 60% with branded tracking solutions.
penny-clay-hotel-chocolat

Penny Clay

Fulfilment Optimization Manager, Hotel Chocolat

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Ash Luker

Post-Purchase Consultant, nShift

Session #3

From returns to revenue: Optimizing returns for growth

Broadcast on 20 Feb 30 minutes On demand
Returns don’t have to be a cost center. With the right strategies, they can become a growth engine for your business.
 
What you’ll learn:
  • Reduce returns costs while retaining revenue.
  • Track emissions in real-time to align with sustainability goals.
  • Turn returns into opportunities with recommerce and circular economy models.
Tobias Forsberg

Tobias Forsberg

Customer Acquisition Engineer, Ongoing

Fredrik Lindhagen

Fredrik Lindhagen

Lead Product Innovator, nShift

Jyo Saikia

Jyo Saikia

Product Specialist Director, nShift

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E-book

Delivering Excellence:
your bonus eBook when you sign up

The insights don’t stop at the webinar series. Get exclusive access to our brand-new Delivering Excellence eBook, packed with real-world strategies to optimize fulfillment, tracking, and returns.

What if I missed the live sessions?

No problem! All sessions are available on-demand. Register now, and you’ll get instant access to the full series.

Who should watch?

This series is ideal for professionals in e-commerce, retail, logistics, supply chain, and related fields looking to optimize growth and operations.

How do I register?

Simply fill out the registration form at the top of this page. It’s a quick and easy process that takes less than a minute to complete.

How can I get the most out of the on-demand sessions?

Each session is packed with expert insights, real-world strategies, and practical takeaways. To get the most value, consider watching with your team to discuss key learnings.

Don’t miss out on actionable insights

Watch this exclusive webinar series to gain the insights, tools, and strategies you need to excel.