WEBINAR        E-COMMERCE        BLACK FRIDAY 

Maximize Peak Sales: Delivery & Returns Strategy

On-demand webinar  

 

 

blackFridayPR


In today’s competitive retail landscape, optimizing sales during peak shopping seasons is crucial for business success. In this webinar, we delve into key insights from summer sales and explore the often-overlooked importance of a robust returns strategy. Join us to discover how your business can capitalize on these insights to maximize revenue, improve customer satisfaction, and stay ahead of the competition during peak periods.

What You'll Learn:

  • Key Takeaways from Summer Sales:
    • Analyze the trends and consumer behaviors observed during the summer shopping season.
    • Understand how these insights can be applied to upcoming peak periods to drive sales.
  • The Strategic Importance of Returns Management:
    • Explore why an effective returns process is not just a cost center but a critical component of the customer experience.
    • Learn how to turn returns into a competitive advantage, increasing customer loyalty and repeat sales.
  • Best Practices for Peak Shopping Performance:
    • Discover actionable strategies to prepare your business for the surge in demand during peak seasons.
    • Align logistics, ecommerce and customer experience teams for seamless operations.

 

Register to watch the replay!

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Author

Andrew Gough

Delivery & Experience management advisor

With 30+ years in the industry, Andrew Gough is currently DMXM Advisor at nShift, driving seamless delivery management solutions to market. Previously, Andrew held key customer advocacy roles at parcelLab, HelloDone, Narvar, and IBM. Besides being well-experienced in delivery management, Andrew is a passionate writer and TV-presenter of historical conundrums.