Webinar series: Post Purchase Technology Talks

Creating the best customer experience is vital to building profitability and loyalty and is essentially the new battlefield for online retailers in the never-ending competition for customers. What happens after the buy button, the so-called Post Purchase Experience is crucial to the overall online buying experience.

In this webinar series, we talk to nShift partners enabling retailers to provide an excellent Post Purchase experience, explore consumer demands and how these are met through the newest technology.

Positive Impact Delivery by
Allcolibri

Allcolibri is a software company enabling companies to embed postive impacts in their product or customer journey. This not only improves customer loyalty but also boosts conversion rates by up to 20%.

Allcolibri's do good feature is integrated to nShift Checkout enabling online retailers to set up delivery options which trigger donations to good causes. Through this Positive Impact Delivery feature, consumers are able to support a wide variety of causes worldwide and see the impact of their donation.

In this webinar, Post Purchase Product Director at nShift, Sean Sherwin Smith talks to Allcolibri Co-founder, Thomas Devilder about how incorporating good deeds in the Post Purchase experience affects the customer experience and ultimately customer loyalty.