WEBINAR DELIVERY MANAGEMENT
Building Customer Loyalty with Multi-Carrier Delivery Solutions
Live webinar | 15 October 2024 | 12:00-12:30 CET
Accelerate customer loyalty and sales with a frictionless multi-carrier delivery experience
In today’s competitive landscape, retailers and shippers face the challenge of balancing seamless delivery with customer expectations. As consumers demand faster, more flexible delivery options, retailers must ensure reliable, efficient, and environmentally conscious shipping experiences.
During peak seasons like Black Friday, providing a superior delivery experience can transform first-time buyers into life-long customers. This webinar will explore how leveraging a multi-carrier strategy can help you scale your operations, improve customer satisfaction, and outpace the competition.
Key learnings from this webinar:
- How multi-carrier delivery options improve customer loyalty during peak seasons
- Leveraging data to ensure carrier performance and reduce costs without compromising service
- Expanding your delivery capabilities to offer choice, convenience, and sustainability
Author
Johan Hellman
Vice President Carrier at nShift
Johan has 15+ years of experience within the logistics and shipping industry, holding senior management roles across 3PL, TMS, Supply Chain and Carrier Management. At nShift, Johan is responsible for our world-leading carrier library, including the pre-built connections to carriers and transport service providers worldwide.
Author
Nathalie Arnér
Director of Carrier Library at nShift
Nathalie has 11+ years of experience within the tech and delivery management industry specialising in carriers in roles such as Technical Project Manager and Product Owner of the carrier development. At nShift, Nathalie is responsible for maintaining and developing our carrier library currently at 850+ carriers and growing continuously.