[Webinar] Accelerate customer loyalty and sales with a frictionless multi-carrier delivery experience

Accelerate customer loyalty and sales with a frictionless multi-carrier delivery experience

In today’s competitive landscape, retailers and shippers face the challenge of balancing seamless delivery with customer expectations. As consumers demand faster, more flexible delivery options, retailers must ensure reliable, efficient, and environmentally conscious shipping experiences.

During peak seasons like Black Friday, providing a superior delivery experience can transform first-time buyers into life-long customers. This webinar will explore how leveraging a multi-carrier strategy can help you scale your operations, improve customer satisfaction, and outpace the competition.

Key learnings from this webinar:

How multi-carrier delivery options improve customer loyalty during peak seasons
Leveraging data to ensure carrier performance and reduce costs without compromising service
Expanding your delivery capabilities to offer choice, convenience, and sustainability

Author

Johan Hellman

Vice President Carrier at nShift

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Johan has 15+ years of experience within the logistics and shipping industry, holding senior management roles across 3PL, TMS, Supply Chain and Carrier Management. At nShift, Johan is responsible for our world-leading carrier library, including the pre-built connections to carriers and transport service providers worldwide.

Author

Nathalie Arnér

Director of Carrier Library at nShift

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Nathalie has 11+ years of experience within the tech and delivery management industry specialising in carriers in roles such as Technical Project Manager and Product Owner of the carrier development. At nShift, Nathalie is responsible for maintaining and developing our carrier library currently at 850+ carriers and growing continuously.