Founded in 1993, Pikkuvihreä is a Finnish pioneer in eco-friendly waterless toilet systems and composting solutions for homes, parks, and campsites.
As their product range expanded to include everything from compact indoor units to large outhouse models, logistics grew increasingly complex and costly. The team needed a way to match the right transport method to every product automatically.
Before implementing nShift Checkout, Pikkuvihreä’s e-commerce team faced a recurring issue:
large, pallet-sized products could not be handled properly through their online checkout, forcing staff to manage shipping manually.
Each missed sale represented not just lost revenue, but wasted hours spent troubleshooting delivery options manually. The company estimated the losses in the tens of thousands of euros per year.
By implementing nShift Checkout, Pikkuvihreä was able to automate delivery logic and reduce manual work to near zero.
Orders that previously took minutes of manual processing could now be handled instantly, freeing up staff time and ensuring every customer, regardless of order size, received the right delivery option automatically.
The change also gave customers the freedom to select pickup or home delivery based on convenience.
The results were immediate and measurable:
10x faster processing speed for shipping tickets and package bookings
€10,000s in recovered annual orders that were previously lost
Near-zero human errors and fully automated fulfillment
Pikkuvihreä now operates a fully automated checkout experience that scales with its product range and continues to grow sales year after year.