nShift named a Representative Vendor in 2024 Market Guide for Multicarrier Parcel Management by Gartner®

by Mattias Gredenhag, CTO at nShift

Gartner® names nShift as a Representative Vendor in 2024 Market Guide for Multicarrier Parcel Management

The new report by Gartner predicts by 2028, global parcel delivery volumes will increase by approximately 40%.

Gartner®, a company delivering actionable, objective insight to executives and their teams, has named nShift as a Representative Vendor in its report “Market Guide for Multicarrier Parcel Management Solutions.”

The report found that…

• Global parcel delivery volumes continue to grow, despite macroeconomic challenges and significant regional variations.
• Issues around flexibility and customer experience continue to grow in tandem with demand, despite inflationary pressures and the partial reduction in delivery capacity constraints. These increases, spurred by multichannel retail and B2B e-commerce, are unlikely to reduce.

Companies are faced with increased parcel delivery costs, driven by fuel and labor cost inflation, and shippers often lack the tools to optimize their transportation spend effectively.

The need for stand-alone multicarrier shipping software

The Market Guide for Multicarrier Parcel Management Solutions also identifies that most providers of ERP, transportation management systems (TMS), order management systems (OMS) and warehouse management systems (WMS) do not specialize in parcel capability. Rather, they partner with a noncompeting multicarrier parcel management solution (MCPMS) to support their customers. This leaves users with a gap in capability and need for a stand-alone solution.

Businesses shipping large volumes of parcels need specialized delivery software with the carrier connections they need.

Facilitating logistics and transforming the shopping experience

Multicarrier parcel management holds the key to overcoming complex shipping requirements, building scale, driving up efficiency and enabling the business to grow beyond limits. But it can also do more than that.

nShift’s suite of DMXM (delivery and experience management) solutions combine the core components of multicarrier delivery management – such as a library of 1000+ carriers – with customer-facing applications. This transforms deliveries from a world of boxes into real growth opportunities for retailers, providing a joined-up, end-to-end experience from the checkout to the doorstep.

View a complimentary copy of the Market Guide for Multicarrier Parcel Management Solutions  

Gartner, Market Guide for Multicarrier Parcel Management Solutions, By Simon Tunstall, Brock Johns, Oscar Sanchez Duran, 27 May 2024.

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