Positive delivery experience
58% of consumers claim they are likely to buy again from a retailer if they have a positive delivery experience
Free delivery preference
69% of UK consumers prefer free delivery, even if it means a longer wait
The right shipment options
43% have abandoned a retailer for a lack of the right shipment options
Deliver experience
Make deliveries, tracking, and returns easy and intuitive for customers
Deliver Options
Give customers a wide choice of delivery options – free, express, low-emissions, click and collect
Engage with Shoppers
Take opportunities to engage customers with offers and promotions, as part of the post-purchase experience
