Your delivery network is tested every single day
Carrier delays. Weather. Volumes. API failures.
Every day introduces a new point of friction.
This guide shows how fast-growing retailers protect themselves with automation, carrier fallback, and clean delivery data, so operations stay stable no matter the conditions.
GUIDE
Why scaling delivery matters
- More than 40% of supply-chain cost is last-mile.
- When delivery choice, cost, or dates fail, customers abandon.
- Single-carrier setups create fragile points of failure.
- Growing retailers need systems that stay reliable under pressure.
This guide shows you how to:
- Cut abandonment with crystal-clear delivery promises
- Reduce manual load by automating carriers, routing, and tracking
- Turn delivery from cost-centre to revenue driver
- Cut abandonment with clearer delivery promises
A peek inside the guide
Each chapter includes expert insights, performance benchmarks, and real-world examples from retailers who use nShift to power their delivery networks.
Diversify to deliver
Eliminate carrier bottlenecks and unlock choice
Automate for resilience
Use real-time controls to minimise manual firefighting
Optimize with data
Use performance metrics and analytics to make informed decisions
Govern for growth
Turn delivery operations into repeatable, measurable processes
Orchestrate without overwhelming
Keep delivery choice simple, fast, and reliable
