WEBINAR SERIES

Peak season performance:

Master delivery & fulfilment during Black Friday & beyond


Four fast-paced, expert-led sessions - now available on demand.
Watch the full series to learn how to turn Q4 pressure into peak-season performance, from checkout to final mile.
  • Real data from millions of shipments
  • Practical strategies from industry experts
  • Insights you can apply right away

 

Explore the sessions
Watch a preview

Watch on demand:

Why watch on demand?

Black Friday exposes every weak link in your delivery chain, from checkout choice to final-mile execution. Tune in to industry experts as they reveal how to optimize every step of delivery and handle demand spikes, fulfilment, and capacity with confidence.

  • Prepare for peak demand and reduce risk.
  • Improve fulfilment, tracking, and returns.
  • Eliminate delivery chaos and stop costly WISMO calls before they spike.
  • Drive revenue and keep customers coming back.
View sessions

Session #1

From data to decisions: Tracking is the new peak

Broadcast on 29 Oct 30 minutes On demand

Understand the true nature of peak season and how to stay ahead:

  • See when peak season truly starts (and restarts) - with data on returns.
  • Prepare for carrier limits and network disruptions.
  • Get retail strategies inspired by leaders like Amazon, grounded in real data.
Watch on demand
thomas-bailey

Thomas Bailey

Product Innovation Lead, nShift

Ian-Russell

Ian Russell

Director Carrier Partnership, nShift

Session #2

Delivering certainty at peak: Late cut-offs & flexible fulfilment

Broadcast on 30 Oct 30 minutes On demand

Give your customers clarity and convenience when it matters most:

  • Extend order windows without breaking delivery promises.
  • Offer flexible fulfilment with ship-from-store and drop-shipping.
  • Test carriers and safeguard delivery performance.
Get recording
J-Hales

Jonathan Hales

Commercial & Customer Focused Expert, nShift

Session #3

Lockers, sustainability & smarter delivery choices

Broadcast on 5 Nov 30 minutes On demand

Optimise your last-mile delivery mix to convert more shoppers and build loyalty:

  • Why parcel lockers and PUDO are gaining ground across regions.
  • How to make sustainable delivery choices matter to customers.
  • Align options with shopper habits in the UKI, DACH, and Nordics.
Watch now
Luc

Luc Altorf

Ecomm Industry Expert, nShift

Session #4

Quick wins & cross-border opportunities at peak

Broadcast on 6 Nov 30 minutes On demand

Simple yet powerful tactics to strengthen fulfilment and grow international sales:

  • Use multi-carrier strategies to cut risk and boost checkout conversion.
  • Run peak campaigns that set your brand apart.
  • Gain cross-border insights on duties, carrier preferences, and fulfilment tactics.
Get the insights
Therese-Mucherie

Therese Mucherie

Customer Management Expert, nShift

josh-barber

Josh Barber

Solution Architect, nShift

Coffee Chat

Sessions preview:
Get peak season ready

A sneak peek with nShift's Gregory Mannix on what to expect this Q4, from fulfilment and tracking to growth opportunities.

Watch the clip, then join the full expert-led series for deeper insights.

Watch the sessions on demand

FAQs

Watch now

How do I watch the sessions?

Simply fill out the quick form at the top of the page. You’ll get instant access to all four sessions, ready to watch anytime that fits your schedule.

Who are these sessions for?

Designed for professionals in e-commerce, retail, logistics, and supply chain, these sessions help you master delivery and fulfilment, from checkout and carrier management to tracking and returns.

What’s included?

Each 30-minute recording comes with slides, expert commentary, and data-backed insights drawn from millions of shipments across Europe.

How can I get the most out of it?

Watch with your team and turn insight into action. Discuss regional differences, compare performance, and apply the tactics that reduce risk and improve delivery outcomes year-round.

Win Black Friday & beyond

Browse expert insights, stats, and resources curated to help you win peak season.

Get the insights