LIVE SESSIONS

Webinar series:
Transform your customer journey

24-27 June • 1:30 PM BST / 2:30 PM CET • 30' each 


Four live masterclass sessions to help you redefine success across key touchpoints.

Dive into Deliver, Checkout, Track, and Returns in this focused, expert-led webinar series, with daily live 30-min sessions taking place from 24 to 27 June. 

Why join?

  • Gain actionable strategies to optimize operations.
  • Learn from industry experts with decades of experience.
  • Ask your burning questions and get tailored advice during interactive Q&A segments.
  • Leave with a toolkit to meet and exceed customer expectations.

Seats are limited. Save your spot today to gain actionable strategies to streamline operations, enhance customer satisfaction, and build lasting loyalty.


Explore the Sessions Meet the Speakers
 

Sign up to the series here
 
Session #1

Deliver excellence: Efficient solutions for every business

 June 24, 1:30pm BST / 2:30pm CET

Delivery operations can make or break customer satisfaction. This session dives into streamlining logistics and optimizing efficiency to meet customer expectations every time.

What you’ll learn:
  • Ways to optimize your delivery operations.
  • Insights to reduce costs and improve efficiency.
  • Best practices to consistently meet delivery promises.

    Sign up here 
Speaker
gregory mannix

Greg Mannix

Delivery Expert
Session #2

Checkout redefined: Smooth, simple, successful

June 25, 1:30pm BST / 2:30pm CET

Is your checkout process costing you sales? Learn how to create a seamless checkout experience that drives conversions and reduces cart abandonment. This session will equip you with practical tools to make the final step of the customer journey as smooth as possible.

What you’ll learn:
  • Strategies to simplify the checkout process.
  • Tips to reduce cart abandonment.
  • Techniques to increase customer satisfaction at checkout.

Save your seat
Speaker
erikMeyer-2

Erik Meyer

VP Solution Consulting
Session #3

The power of tracking: Clarity in every shipment

June 26, 1:30pm BST / 2:30pm CET

Visibility is the foundation of trust. This session will show you how to gain real-time insights into your shipments, improve operational oversight, and enhance customer confidence.

What you’ll learn:
  • Benefits of full visibility in delivery operations.
  • Tools to enhance shipment tracking.
  • Techniques to boost customer trust through clear communication.

    Sign up now
Speakers
Luc

Luc Altorf

industry expert
Session #4

Return on your terms: Build loyalty through flexible solutions

June 27, 1:30pm BST / 2:30pm CET

Returns can be an opportunity, not a headache. This session will help you transform your returns process into a customer loyalty booster while maintaining operational efficiency.

What you’ll learn:
  • How to create a hassle-free returns process.
  • Methods to turn returns into customer loyalty opportunities.
  • Solutions to minimize friction and maximize satisfaction.
Register now
Speaker
Jyo

Jyo Saikia

Product Specialist Director
 

Meet the speakers

gregory mannix

Greg Mannix

Delivery expert

With over 20 years of experience in SaaS, ecommerce, and logistics, Greg Mannix helps retailers and logistics providers streamline delivery operations. His expertise includes optimizing carrier management, enhancing tracking visibility, and simplifying returns to improve efficiency and customer satisfaction. 

erikMeyer-2

Erik Meyer

VP Solution Consulting

Erik Meyer brings over a decade of experience in the logistics industry, with expertise spanning supply chain management, purchasing, logistics, and ecommerce. As a leader in solution consulting, he works closely with businesses to address complex challenges and implement innovative strategies that drive efficiency and long-term value.

Luc

Luc Altorf

industry expert

Luc Altorf is a dynamic professional focused on forging strategic partnerships and driving new ventures in the ecommerce and parcel logistics sectors. With a results-driven approach, Luc works closely with customers and partners to uncover opportunities that enhance growth and efficiency. 

Jyo

Jyo Saikia

Product Specialist Director
With extensive experience in logistics, supply chain, and IT SaaS, Jyo specializes in helping businesses optimize operations and achieve sustained success. His deep industry knowledge enables him to craft innovative strategies that deliver tangible results, ensuring customers gain a competitive edge. 
 
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FAQ

  • What’s the format of the webinar series?
    Each session is live and interactive, featuring expert speakers, practical insights, and real-time Q&A. Can’t join live? You’ll get on-demand access to every session afterward.

  • Who should attend?
    This series is ideal for professionals in e-commerce, retail, logistics, supply chain, and related fields looking to optimize growth and operations.
  • How do I sign up?
    Simply fill out the registration form at the top of this page. Once you’re in, you’ll receive calendar invites and reminders ahead of each session.

  • What will I get out of it?
    Expect actionable strategies, real-world examples, and expert advice you can apply immediately. Whether you attend live or on-demand, each session is built to help you make smarter business decisions..


 

Don’t miss out on actionable insights

 
Join our exclusive webinar series to gain the insights, tools, and strategies you need to excel.
 
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