What's inside?
The report outlines the most common mistakes retailers make — from leaving preparation too late to neglecting delivery options — and presents seven clear principles that help ecommerce businesses boost conversions, reduce costs, and strengthen customer loyalty.
Key takeaways:
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Learn seven proven principles to increase conversions, enhance customer experience, and reduce returns.
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Discover data-backed insights - like how varied delivery options can lift conversions by 20% and timely updates cut support calls by 60%.
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Understand how to align your brand with customer values, offering convenience and sustainability that drive long-term loyalty.
