Since launching in 2011, FLOYD.no has grown into a major online fashion destination.
But as their brand evolved, so did expectations: customers wanted a smoother, more flexible delivery experience that reflected the rest of FLOYD’s digital journey.
The team set out to replace legacy processes with a modern platform that would support more choice, better control, and a consistent brand feel.
Challenge
FLOYD.no needed a shipping and checkout setup that would:
- Support the specific delivery services they wanted to offer
- Integrate tightly with Magento 2
- Give them greater flexibility to design a branded, controlled delivery experience
- Provide a future-proof foundation as customer expectations grow
The existing approach made it difficult to manage shipping products in a modern, flexible way, and didn’t offer the level of customer experience the brand aimed for.
Solution
FLOYD.no chose nShift for its modern platform, broad delivery support, and ability to integrate seamlessly with their Magento-based webshop.
They implemented both nShift Delivery and nShift Checkout, enabling:
- Full control over which delivery services appear at checkout
- A more branded shopping experience
- Greater flexibility to adapt, optimise, and personalise customer journeys
- A “FLOYD-ified” checkout flow that better matches the brand’s identity
Results
FLOYD.no can now build and refine a delivery experience that feels like an extension of their brand instead of a generic ecommerce flow.
This flexibility allows the team to:
- Maintain tight control over delivery services
- Offer a more polished, branded checkout
- Continuously improve the customer journey without platform limitations
