Somfy brings speed, flexibility and control to global delivery operations

Somfy is a global leader in motors for awnings, blinds and home automation, operating a complex logistics network spanning four main hubs and several local warehouses. As the organisation scaled internationally, its teams needed a more flexible and manageable way to handle carrier connections and daily shipments without relying on brittle, custom-built integrations in their ERP system.

Challenge

Before adopting nShift, Somfy sent EDI data to carriers directly through its Baan ERP system using integrations developed in-house. While functional, these custom builds created significant maintenance challenges. Even small carrier changes required Somfy to update the integration manually, making the system time-consuming to manage and difficult to scale.

Switching carriers or adding new ones was equally labour-intensive, slowing down logistics teams across multiple regions. With a growing global operation, Somfy needed a more adaptable way to manage delivery flows and avoid ongoing custom development work.

Solution

Somfy implemented nShift’s delivery platform across several major warehouses and logistics centres in Europe. The integration provides a more flexible, automated approach to carrier management and replaces the manual processes that previously consumed time in each location.

In Italy, automation had a significant impact.

The benefits extend beyond efficiency. In Germany, nShift has made it far easier for Somfy to adapt to changing market needs. 

Across the organisation, nShift’s broad carrier network helps Somfy onboard new partners with minimal friction.

Results

Somfy now manages around 400,000 shipments each year through nShift’s platform, with improved automation, faster carrier transitions and reduced dependency on custom ERP integrations. Logistics teams operate with more speed and visibility, and the organisation can adjust its carrier mix quickly as customer needs and service availability evolve.