Belgium’s online retailers have just 16 days to comply with a new legal requirement to provide their customers with greater delivery choice. New legislation demands that from 21 September, webshops and ecommerce retailers in Belgium must provide at least two methods for the delivery of products to consumers. Retailers will be free to choose the delivery method but (at least) one of the options is encouraged to be eco-friendly.
It’s why nShift, the global leader in experience and delivery management is introducing a new and limited time offer designed to help retailers comply with the new law and offer a better customer experience. New customers in Belgium will receive 25% off nShift's subscription services for six months.
Sean-Sherwin Smith, Product Director, Post Purchase at nShift said, “The new law marks a major shift in how online retailers will operate across Belgium. The new rule emphasizes sustainability and customer convenience. It marks a significant change in the regulatory landscape and means multi-carrier capability must be central to how retailers operate in the future.
"Sustainability is a core part of nShift’s offer. Our 1000+ carrier network features numerous sustainable last-mile solutions. Our Checkout functionality makes it easier to quickly badge and label more sustainable delivery options so shoppers can quickly find what they are looking for.”
Multi-carrier capability
Retailers will be able to respond to these changes more easily and efficiently if they work with a delivery management partner that offers multi-carrier capabilities. Beyond meeting the new legal requirement, working with a variety of carriers means retailers can offer real choice to shoppers, gain the agility to adapt to shifting consumer demand, and grow their business. Multi-carrier deliveries enable retailers to:
- Offer a range of delivery options - shoppers expect to find the shipping solution they seek
- Boost delivery capacity - making it easier to respond to increased demand
- Improve delivery quality and efficiency – by gaining real data about the performance of each carrier
- Grow beyond borders - shipping internationally requires relationships with carrier companies that serve the relevant territories
- Build the brand and remarket to customers – by taking control of customer communications
Multi-carrier capability is at the heart of nShift’s platform. It provides enterprise-grade delivery management with a network of 1000+ ready-made carrier connections. nShift can connect retailers and consumers to over one million PUDO (pick up / drop off) locations. Retailers can automate the carrier-booking and label-printing process. This helps retailers send out more parcels, work with more carriers, and tightly control the delivery experience.
Sherwin-Smith concluded, “Businesses affected by the new law need to act fast but it’s also important they make the necessary adjustments in a scalable and sensible way. They must work with a partner that offers choice and convenience, particularly when it comes to eco-friendly carriers and emissions tracking capabilities. I wouldn’t be surprised if this was implemented in other countries in the not to distant future to improve delivery choice and offer more sustainable options for shoppers.”
For more information on the offer or to find out how nShift could help your business with its multi-carrier offering, please visit our website, www.nshift.com.
Ends
For more information on press release, please contact
Denise Oakley: denise.oakley@nshift.com
About nShift
nShift is the global leader in delivery and experience management. Our platform connects retailers, warehouses, and logistics providers to over 1,000 carriers worldwide, enabling businesses to optimize checkout, shipping, tracking, and returns. With over 1 billion shipments supported annually across 190 countries, nShift empowers companies to deliver growth, efficiency, and exceptional customer experiences.
