Atea manages massive inbound parcel volumes every day at its Oslo head office, an operational challenge for a company with over 7,000 employees and NOK 40 billion in annual revenue. Before automation, couriers regularly dropped off packages without documentation, and tracking internal deliveries was nearly impossible.
To solve this, Atea expanded the nShift Ship solution already used for outbound logistics to cover inbound flows as well, a move that has since transformed their internal logistics.
Challenge
Manually tracking incoming parcels was costing Atea time, space, and efficiency.
Without a unified system, inbound packages could easily get delayed or lost within the building.
The logistics team needed a way to automate tracking from the moment a parcel arrived, including labeling, recipient notification, and internal delivery updates.
Solution
Atea implemented nShift Ship together with the Scan App, a mobile tool that requires no extra hardware or IT investment. Employees simply scan each parcel’s barcode upon arrival, automatically logging it in the cloud-based system.
Each shipment is instantly registered, a new internal barcode is assigned, and both email and SMS alerts are sent to the recipient. Employees can then track and collect their parcels efficiently.
Results
The impact was immediate. Atea gained total control over all deliveries to its premises, improving visibility, utilization, and speed.
The success of the Oslo pilot has led to broader rollout across other branches, including Bergen, Stavanger, and Trondheim.
