Prepping for peak: Building the best delivery experience

Prepping for peak during the golden quarter, at the end of the year, is not only about planning the best deals and discounts.

A lack of delivery options at checkout and unclear returns policies could be denting retailers’ peak-season profits, which is why retailers and warehouses benefit from preparing for peak already now in the earliest weeks of 2024, the so-called “groundwork quarter.

During this time, making a robust assessment of performance during peak season and deciding whether the right technology and infrastructure is in place is crucial for retailers to boosting their profits during peak season.

Ultimately, retailers can lay the foundations for peak-season success in the first few months of the year.