as the number of returns grow, retailers should seek to automate more aspects of the returns process, such as refunds. nShift customers can simply upgrade from the ‘Essential’ tier to include these services.
What's inside
A practical overview of why a clear, easy-to-use returns process is no longer optional for online retailers. The guide explains how digitalizing returns can boost loyalty, improve operational efficiency, and unlock valuable business insights.
Key takeaways:
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Learn the five components of a great returns process - user-friendly design, seamless integration, data-driven insights, operational efficiency, and scalability.
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Discover how 92% of consumers are more likely to buy again after an easy return and why 67% check the returns policy before purchasing.
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See how nShift Returns helps retailers convert up to 30% of returns into exchanges while setting up in under a week.
nShift Returns offers
A cutting-edge consumer interface
that is easy for shoppers to use and navigate
Integration with delivery management
so that the return shipping options are clearly displayed online, making it easier for the consumer to choose
Returns tracking
so that stores and warehouses can anticipate when returned items will be arriving back
Actionable returns data
enabling businesses to solve common problems, making returns less likely in the future
Speed
with our Returns Essential option, the returns process can be up and running within a week
