Shipping for Growth

How a seamless, end-to-end delivery experience enables scalable growth

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How to make your post-purchase experience into a revenue driver

Consumer expectations of ecommerce have never been higher.  Three in five shoppers will choose retailers that offer delivery requirements which meet their own requirements – convenience, speed, or a mixture of the two. 

The customer experience doesn’t end with the “pay” button.  The right post-purchase experience can transform deliveries and returns into a growth engine. 

In this guide, “Shipping for growth”, nShift explores how retailers can continue to keep their customers satisfied as they grow.

This includes:

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Laying the foundations for growth with flexibility and efficiency
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Offering a greater choice of delivery and returns options
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Building loyalty by making returns easy
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Growing internationally with flexible carrier relationships

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