What could e-commerce look like in 2023 and what are the key points to look forward to?
Looking ahead to 2023, e-commerce is poised for growth and evolution. Following the disruptions of the previous years, it is worth considering what the future holds for those in the sector.
Overall, the e-commerce industry in 2023 is likely to be characterized by continued growth, innovation, and a greater emphasis on meeting the needs of the modern consumer. Therefore, retailers have to stay ahead of these trends and invest in new technologies and practices, which will help them to thrive in the years to come.
Shipping options & notifications were never more important
People naturally go for convenience. And so making it as easy as possible for customers when it comes to choices for delivery and pick-up options is vital. And the importance of status notifications on orders cannot be underestimated either.
During Supply Chain Innovations, our experts on booth 63 will be happy to discuss with you how you can:
- increase your own efficiency
- increase online conversion
- improve customer experience
- reduce parcel delivery costs by up to 8%
- streamline returns
