Live webinar · Solved series episode 5

The invoice nobody checks

From raw carrier files to recovered cost


Live · 🗓️ 23 September 2026 · 12pm BST / 1pm CEST · 30 mins


Whoever negotiated your carrier contract knows what shipping should cost; whoever approves the invoices takes the carrier's word for it. Meanwhile, freight invoices can run to thousands of lines, with overcharges and billing errors hiding in the details.

In this 30-minute session, we’ll analyze a complex carrier invoice with nShift Audit and uncover where freight spend is leaking, what caused it, and what can be recovered.

  • See a carrier invoice read and structured for audit
  • Check each line against the contracted tariff and shipment data
  • Review deviations by value, raise a dispute with supporting evidence, and track the outcome

Solved is nShift’s monthly 30-minute live series on delivery challenges and how to fix them. Expert-led, practical, and designed for busy teams.

Save your seat and get the freight invoice audit guide:

What you'll watch live

Follow a raw carrier invoice through the audit process, from line-level comparison to dispute and recovery reporting:

1. The raw carrier invoice goes in
See AI read the carrier file, identify its structure, and turn it into data ready for audit.

2. The charges are compared
Watch the seven deviation checks run against the contracted tariff and the real shipment record, then surface errors ranked by value, with their financial impact.

3. The dispute goes out and the savings add up
Review the flagged charges, send a dispute with the supporting evidence, then see recovered costs, freight versus surcharges, and recurring deviation types across invoices.

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Pieter Schalk

Pieter Schalk

Freight Audit Expert, nShift

Pieter works with European shippers on freight cost control and recovery, drawing on two decades of experience connecting transport operations, carrier technology and commercial needs.
Luc Altorf

Luc Altorf

Delivery Management Expert, nShift

Luc has been closely involved in bringing nShift Audit to customers, with a focus on the delivery decisions that shape cost, operations and customer experience. 

1 in 5

freight invoices is inaccurate on average. 

Journal of Commerce shipper benchmark study

3-7%

of freight spend is recoverable through invoice audit.

DataIntelo, MarketIntelo and Forrester research

"It's easier to absorb the cost than fight it."


A common theme across nShift customer interviews

Bonus:
The freight invoice audit guide

Save your seat and we’ll send you the freight invoice audit guide covering the seven ways carrier invoices go wrong, the most common freight billing errors, and a sample audit you can run with your own invoices and rate cards.

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TABLET-the-freight-invoice-audit-guide