Frida Wikingsson

Product Manager, nShift Returns

Frida leads the nShift Returns roadmap, from the rules that shape fees and return windows for each order to the tools used by warehouse and support teams every day. She joined nShift in 2021, working across technical support, project delivery and presales solutions architecture before moving into product. That experience gives her a firsthand view of returns, from configuring customer flows to designing the product behind them.