The challenge
Founded by Andreas Stihl in 1926, the German brand Stihl has become synonymous with best-in-class technology around the world. But the delivery management system they were using to manage their shipments in the Nordics (which can reach 10,000-12,000 per month in high season) was not achieving the excellent standards the company is used to.
IT Manager, Peter Hermansson, explains: “We needed a system that was professional and a complete concept that could show us statistics and invoices on our shipments, and that could be implemented immediately.”
One major pain point was dangerous goods, where the team were having to spend large amounts of time writing out the required freight labels by hand.
We can now notify customers about their goods through track and trace, and we can easily keep track of shipping costs with all the available data and statistics… In short, our delivery is more stable and professional with [nShift].
- Peter Hermansson
- IT Manager at Stihl
